We can’t wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow.At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. To continue our standard of excellence, Piedmont is seeking a motivated, reliable leader to join our team as a General Manager in our Ground Handling Department . The primary responsibility of the position is to manage the operational activities of the station in accordance with established policies and procedures. The General Manager manages a staff with varied duties to include Shift Managers, Supervisors, and Agents. The successful candidate will have proven success as a team leader with the ability to preplan manpower and equipment. This position will report to the Regional Manager, Ground Handling.Essential Duties:
Oversee station labor relations, operations efficiencies, maintenance, facilities, and safety and security
Keep company goals and customer expectations in mind when overseeing daily operations
Coach and provide career development to the staff
Correct non-compliant behavior and impose disciplinary action as required
Understand the corporate culture, policies, and goals, and take measures to implement these into daily work routines
Manage a staff with varied duties to include Shift Managers, Supervisors, and Agents
Administrative duties include daily/weekly/monthly reports
Responsible for staff scheduling to include work assignments/rotations, employee breaks, overtime assignment, and back up for absent employees
Conduct employee performance reviews
Job Qualifications and Competencies:
Proven success as a Team Leader with ability to preplan manpower and equipment
Ability to work independently, set and meet own deadlines
Ability to work well with all levels of management and support staff
Able to defuse conflicts among team members
Familiarity with Microsoft Office Suite
Prior experience with internal controls processes for accountable items
Preferred Qualifications:
Two (2) years supervisory experience, in both Operations and Customer Care
Working knowledge of Airport Operations Area environment
Extensive knowledge of QIK, Sabre & Internal Controls Manual (ICM)
Bachelor’s Degree in Aviation, Business, or related field
Work Environment:
Standard office environment, use of telephones, computers, and other office equipment
Airport ramp environment, subject to varied weather conditions and elevated noise levels
All shifts including weekends, nights, holidays and/or irregular shifts
Some travel may be required
Physical Requirements:
Occasional lifting up to 25 pounds
The above statements provide a brief description of the general nature of work performed and are not intended to be a complete list of responsibilities, duties, and skills required for this position. Duties and expectations are subject to change as needed.Employment is contingent upon a valid driver’s license and clear driving record, 10-year Criminal History Records Check, and drug screen as required. We also require proof of high school or GED completion. Minimum 18 years of age.Benefit package includes paid training, holiday pay, 401(k), vacation, and family travel on the American Airlines network. Medical and dental available.Starting Rate:$62,000.00/Annual Salary - 95,000.00/Annual Salary (Based on locale and experience)All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. In addition to a competitive salary, we offer performance-based bonuses and relocation packages, subject to company policy and performance metrics .Job Application Deadline:September 10, 2024Please note that job postings expire at 11:59 PM Eastern Standard Time on the day before the job application deadline. Ensure your application is submitted on time to be considered for the position.Our team is a diverse group of people, all with a passion for aviation. We strive for excellence, and recognize that everyone – no matter which job title they hold – is responsible for our success. We celebrate our accomplishments together and learn from our mistakes. We hold each other accountable. We work as a team. We care for each other. We are Piedmont.
