Description We are offering an exciting opportunity for a Client Support Representative to join our team in McLean, Virginia. In this role, you will be a key contributor to our operations in the industry, handling a variety of responsibilities from generating quotes to scheduling meetings with clients.Responsibilities: Generate quotes for clients based on their requirements Draft and manage purchase orders, ensuring accuracy and timeliness Handle crucial paperwork such as reps and certs, maintaining organization and detail-orientation Schedule meetings with clients on behalf of the Account Manager, facilitating effective communication Conduct customer service follow-ups, ensuring client satisfaction and addressing concerns Assist with customer service engagements, providing valuable support and assistance Work closely with assigned Account Manager(s), fostering a cooperative and productive working relationship Utilize Microsoft Office Suites for various tasks, demonstrating proficiency and efficiency. Requirements Proficiency in Microsoft Office Suites including Word, Excel, PowerPoint, and Outlook. Excellent verbal and written communication skills. Strong interpersonal skills with a proven ability to build and maintain customer relationships. Proven problem-solving skills with the ability to resolve customer issues effectively. Ability to work in a fast-paced environment and multitask effectively. High level of attention to detail and organizational skills. Experience in a customer support role or similar customer-facing role. Ability to handle confidential information with discretion. Willingness to learn and adapt to new technologies or software related to customer service. Ability to work well in a team as well as independently. Strong time management skills with the ability to prioritize tasks effectively. High school diploma or equivalent qualification. Higher education or relevant certifications would be a plus. Flexibility to work in different shifts or extended hours if required.If you are interested in this Client Support Representative role, reach out to Robyn Walters via LinkedIn.Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
