Customer Service Rep(04358) - 12840 Jefferson Avenue

Customer Service Rep(04358) - 12840 Jefferson Avenue

29 Dec 2025
Virginia, Newportnews, 23601 Newportnews USA

Customer Service Rep(04358) - 12840 Jefferson Avenue

ABOUT THE JOBYou got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you.We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you.JOB REQUIREMENTSYou must be 16 years of age or older.ADVANCEMENTMany of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.DIVERSITYOur mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.SUMMARY STATEMENTWe take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!GENERAL JOB DUTIES FOR ALL STORE TEAM MEMBERSOperate all equipment Stock ingredients from delivery area to storage, work area, walk-in cooler Prepare product Receive and process telephone orders Take inventory and complete associate paperwork Clean equipment and facility dailyTraining:Orientation and training provided on the jobCommunication Skills:Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.Essential Functions/SkillsAbility to add, subtract, multiply, and divide accurately and quickly (may use calculator).Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen.WORK CONDITIONSExposure to: Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. Sudden changes in temperature in work area and while outside. Fumes from food odors. Exposure to cornmeal dust. Cramped quarters including walk-in cooler. Hot surfaces/tools from oven up to 500 degrees or higher. Sharp edges and moving mechanical parts.SENSING Talking and hearing on telephone. Near and mid-range vision for most in-store tasks. Depth perception. Ability to differentiate between hot and cold surfaces.TEMPERAMENTSThe ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.PHYSICAL REQUIREMENTS including, but not limited to the following:Standing: Most tasks are performed from a standing position. Walking: Surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 48".WalkingFor short distances for short durationsSittingPaperwork is normally completed in an office at a desk or tableLiftingBulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.Cases are usually lifted from floor and stacked onto shelves up to 72" high.CarryingLarge cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.PushingTo move trays which are placed on dollies. A stack of trays on a dolly is approximately 24"- 30" and requires a force of up to 7.5 pounds to push.Trays may also be pulled.ClimbingTeam members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.STOOPING/BENDINGForward bending at the waist is necessary at the pizza assembly station.Toe room is present, but workers are unable to flex their knees while standing at this station.Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.Forward bending is also present at the front counter and when stocking ingredients.

Related jobs

  • Customer Service Rep(04302) - 15439 Warwick Blvd

  • Job Posting:

  • Casey Auto Group is actively seeking Customer Service Representatives for immediate hire to join our Business Development Center! We are looking for an energetic and driven person responsible for generating appointments with Customers who have expressed interest in a new or preowned vehicle. Our trained Business Development Representatives deliver a premium Customer Experience by responding to Customer inquiries promptly, professionally, and courteously. Pay: $4,000.00 - $6,000.00 per month! High volume of outbound and inbound calls. Great fast-paced atmosphere! Great benefits package!   Benefits Offered (not a complete list): Medical coverage through Aetna Dental, Vision, and Life Insurance through Metlife HSA, FSA, and LPFSA through HealthEquity Prescription Drug Coverage Company-paid virtual healthcare services through HealthJoy   Telehealth visits Medical Bill Review Tobacco Cessation programs And more! Short- and Long-Term Disability Legal Resources and Identity Theft Protection Coverage Company-paid Employee Assistance Program (counseling services) Weekly pay Employee Discounts (YMCA, Onelife Fitness, vehicle services, and more) 401 (k) Retirement Savings Plan  Company Match- up to 2%, 4% company match (offer pretax and Roth) Company-paid Life Insurance Policy  Two times annual salary Paid vacation time   Requirements and Skills Must be able to work 40 hours a week including evenings and weekends.  The ideal candidate needs the following: Excellent verbal and written communication skills Strong computer skills, able to type accurately and efficiently; multi-tasking Goal-oriented and able to focus on completing tasks Able to effectively work with management teams at all levels Outstanding Attendance and Punctuality Ability to work independently and as part of a team in a fast-paced environment Strong organizational and time management skills  Strong work ethic and motivated by results and self-improvement Previous customer service or call center experience preferred A performance mindset.   Responsibilities Answer customer calls and establish follow-up with sales appointments. Respond quickly to internet, phone, and live chat inquiries using the provided email templates & scripts. Provide customers with initial product information and direct them to the appropriate dealership resources. Participate in team and process development sessions – keeping positive relationships with teammates, sales teams, and dealership management. Utilize CRM and other tracking systems daily. Promptly and accurately, enter all customer inquiry data into the CRM Be willing to make high-volume outbound calls, as well as texting & emailing customers. Respond to inbound phone calls and internet inquiries to develop customer trust and generate customer visits. Follow up with customers to ensure satisfaction and produce referrals. Demonstrate understanding and application of effective appointment-setting strategies and techniques   We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

  • CULTIVATE A BETTER WORLD

  • Overview

Job Details

Jocancy Online Job Portal by jobSearchi.