Vacancy expired!
DescriptionWe're Seeking a Customer Service Representative!Are you an articulate, highly-skilled Customer Representative looking to expand their career in the growing Transport industry? Then you may be the candidate who OfficeTeam is looking for. Are you always outgoing and sociable? This could be a great position for you. This position will operate in a fast-paced and dynamic environment. This long-term temporary Customer Service Representative position in Norfolk, Virginia could be perfect for you!What you get to do every day
Receive and place telephone calls
Manage the fielding and sending of important written business correspondence
By being successful in your role, you will facilitate business development and client referral goals by actively cross-selling and referring customers
Contribute accurate, friendly customer service in a timely fashion
Requirements
Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Call Center Customer Service experience
Experience with Resolve Customer Issues
General familiarity with communication
Knowledge of customer service
Adeptness in Microsoft Word
Proficiency in Customer Shipments
Demonstrated knowledge of Microsoft Excel
Customer Support experience preferred
Strong customer service and office administrative skills
Excellent verbal and written communication skills
Comfort and confidence when interacting with internal and external partners and clients/customers
Ability to simplify complex problems and build solutions
Basic knowledge in computer software programs and office equipment
Supportive, positive attitude with a detail oriented demeanour applied to all tasks
2+ years' experience of demonstrated performance in a goal-driven & customer-focused environment preferred
Comfort in pursuing resolutions to complicated customer inquiries using complex research methods
If you derive detail oriented and personal satisfaction from the expert application of customer service on a case-by-case basis, we want to hear from you. Apply today!OfficeTeam, a Robert Half Company, matches professionals in the administrative field on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you. Our personalized approach, innovative matching technology and global network with local market expertise help you find the legal opportunities that match your skills and priorities — fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets.From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE’s “Most Admired Companies” list every year since 1998.Download our mobile app to take your job search on the go!Contact your nearest OfficeTeam location at 888.490.4154 or visit www.roberthalf.com/jobs/officeteam to apply for this job now or find out more about other job opportunities.All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.© 2020 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.Salary: $13.30 - $15.40 / HourlyLocation: Norfolk, VADate Posted: September 17, 2020Employment Type: TemporaryJob Reference: 04550-0011561329Staffing Area: Office u0026 Administrative
