Family Services Worker I (Adult Protective Services) Print (https://www.governmentjobs.com/careers/norfolk/jobs/newprint/4682082) Apply Family Services Worker I (Adult Protective Services) Salary $46,589.00 - $76,023.00 AnnuallyLocation Norfolk, VAJob TypePermanent Full-timeRemote EmploymentFlexible/HybridJob Number12520DepartmentHuman ServicesDivisionDivision of Social ServicesOpening Date10/03/2024Closing Date10/14/2024 11:59 PM Eastern
Description
Benefits
Questions
Description"A Day in the Life: Family Services Worker" (https://www.youtube.com/watch?v=G2eVb-6551s) Norfolk, Virginia is America's most authentic and urban waterfront city. Home to the world's largest naval station and the business, arts, and cultural center of Coastal Virginia, Norfolk has been rated a top place to live, work, play, and raise a family by numerous publications. Working for the City of Norfolk is an opportunity to make a real difference in the lives of others. With our commitment to competitive pay and a strong retirement package, you can do good for your community and do well for yourself. Join a caring workplace that proudly celebrates uniqueness, authenticity, and a shared commitment to improving the lives of our residents.The City of Norfolk’s Department of Human Services (NDHS) provides a wide range of essential services to its citizens. These services are crucial in supporting the wellbeing of the community and ensuring that all citizens have access to the resources they need. NDHS is committed to providing such comprehensive support to its citizens.Adult Protective Services (APS) receives and investigates reports of abuse, neglect, and exploitation of adults 60 years of age or older and incapacitated adults age 18 or older. If protective services are needed and accepted by the individual, local APS workers may arrange for a wide variety of health, housing, social and legal services to stop the mistreatment or prevent further mistreatment. Services offered may include home-based care, transportation, adult day services, adult foster care, nutrition services and legal intervention in order to protect the adult. Services may also be arranged for individuals in emergency situations who lack the capacity to consent to services.Departmental Hiring Range: $46,589- $53,577Essential Functions
Complete face to face interviews with clients, collaterals, and alleged perpetrators to gather information in determining a preponderance of evidence in APS investigations.
Assess for safety and risk of abuse/neglect/exploitation
Complete forensic investigation by photographing injuries, environmental conditions, and all physical evidence of abuse and neglect.
Partner with Law Enforcement and Regulatory Agencies during APS investigations.
Complete accurate and thorough documentation of contact with all clients, collaterals, and alleged perpetrator contacts within required time frames.
Respond to crisis situations and complete assessments to determine the need for additional mental and/or physical health services.
Work with clients to develop individualized service plans that outline each client’s needs to determine appropriate services to reduce their risk and assist in maintaining their independence.
Use various assessments to determine a preliminary judgment of a client’s capacity and decision-making abilities.
Assist in locating facility placement, implement in-home services to allow clients to remain in the community, and/or link with appropriate community resources.
Assist in applying for Medicaid, Auxiliary Grants, and/or SNAP.
Facilitate initiating Guardianship of incapacitated adults.
Provide education to the community and facilities about adult abuse, neglect, and exploitation.
Participate in projects to improve the quality of service provided by APS.
Other duties as assigned.
Education/ExperienceMinimum of a Bachelor's degree in a Human Services field or minimum of a Bachelor's degree in any field and minimum of two years of appropriate and related experience in a Human Services area. Possession of a BSW or MSW degree and a Commonwealth of Virginia Social Worker license are desirable.No experience required.Certifications and Other Requirements
Valid Driver's License may be required depending on assignment.
Successful completion of State mandated training within the first 24 months of employment
Additional Information & RequirementsPreferred:Prior APS or CPS Investigation and/or Hotline/Call Center experience is preferred,Work Schedule: Monday-Friday 8:30AM.-5:00PM; Flexible/Hybrid location.Signing Bonus: This position is eligible for a one-time $5,000 signing bonus.
Regular full-time and permanent part-time employees may receive paid holidays, vacation and sick leave, employer paid pension plan, basic life insurance, voluntary participation in medical and dental, Section 457 deferred compensation, long-term disability, optional life insurance for self, spouse and children, medical and dependent care reimbursement plans, access to membership in credit union and employer provided parking.
Special project/grant employees are generally eligible for the same benefits of regular full-time employees; however, retirement, life insurance and participation in health plans vary depending upon funding and authorization.
Temporary/seasonal and part-time employees are generally only eligible for employer provided parking and access to membership in credit union.
Retirement
If you are hired October 5, 2010, or after to a position with City of Norfolk Retirement System benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.
If you are hired January 1, 2022, or after to a position with Virginia Retirement System (VRS) benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.
The Tuition Assistance Program is established to encourage employees toward continued self-development and education. Permanent full-time and permanent part-time classified, unclassified permanent, full-time special projects, and constitutional employees who have completed six months continuous service will be eligible to apply. The applicant’s school of enrollment must be an accredited institution.
NOTE:
The benefits described above are broad generalizations. The specific benefits that an employee may be eligible for are governed by City regulations, as applicable to job type. Non-City Positions listed with a job type designation of "Non-City" are not subject to the benefits descriptions above. Refer to the content of the job posting for information regarding these positions. 01 The following Supplemental Questions are specific to the position for which you have applied to assist the hiring manager in screening applications for specific experience being sought. Please be specific in answering these questions as they will be used to evaluate which applications will be given further consideration in the process. Do not answer "see resume" or "see application" as these are not valid answers. Please note that if you are invited to be interviewed by the department, your responses to the following questions may be subject to verification.
I understand and will answer the following supplemental questions completely and thoroughly.
02
Do you have the legal right to work in the United States and, upon employment, can you provide documentation to verify this?
Yes
No
03
Are you a current or previous City of Norfolk employee?
Yes - I am a current City of Norfolk Employee
Yes - I am a previous City of Norfolk Employee
No - I am not a previous or current City of Norfolk employee
04
If you were referred for this position by a current City of Norfolk employee, please provide the employee's full name, department, and job title. If not, please indicate by typing "N/A."
05
Do you have a valid driver's license?
Yes
No
06
Please select the highest level of education you have completed.
Less than High School Diploma/GED
High School Diploma/GED
Some College (6 months or more)
Vocational/Technical Degree
Associate's Degree
Bachelor's Degree
Master's Degree or higher
07
Please provide an explanation of any periods of unemployment that are 30 days or longer. Indicate N/A if you have not experienced any periods of unemployment.
08
Please indicate your veteran status. (A copy of your long form DD-214 may be required)
I am not a Veteran
I am a Veteran
I am a Disabled Veteran
09
A conviction (felony or misdemeanor) does not necessarily eliminate you from employment consideration. A criminal background check is conducted on all new hires. Failure to disclose all criminal convictions may result in disqualification from employment consideration or may result in dismissal from City of Norfolk employment if you have been hired. The nature of the offense; the time that has passed since the offense, conduct and/or completion of the sentence; and the nature of the job sought may be taken into consideration. Have you ever been convicted of a felony or a misdemeanor?
I have been convicted of a felony
I have been convicted of a misdemeanor
I have been convicted of a felony and a misdemeanor
I have not been convicted of a felony or a misdemeanor
10
If you answered, that you have been convicted of a felony and/or a misdemeanor, please provide an explanation including the city, state and date of the conviction. This excludes minor traffic violations such as speeding tickets.
11
Do you possess a Bachelor's degree in Human Services, Social Work, or a related field?
Yes
No
12
How many years of Human Services related experience do you have?
No experience
Less than 2 years
2-4 years
4+ yeras
13
Do you have any experience working as an Adult Protective Services Investigator or Child Protective Services Investigator?
Yes
No
14
Do you have any experience working a Hotline or with a Call Center?
Yes
No
15
The expected starting salary for this position is $46,589, with the possibility of negotiation. Are willing to accept a salary within this range?
Yes
No
16
Please describe your understanding of capacity as it relates to Adult Protective Services investigations.
Required Question
AgencyCity of NorfolkApply Please verify your email address Verify Email
