Veolia Water Technologies & Solutions (VWTS) is on the move and we’re looking for a skilled Human Resources (HR) Manager to work hybrid out of our Norfolk, Virginia site. This position will partner with our North America Services business unit to support internal client needs across the NAM East region including the Caribbean that help drive people's success. The HR Manager position builds good business partnerships and displays a consistent passion for people and commitment to supporting internal clients. You’ll need to influence leaders and understand both broad business issues and regional-specific challenges to enable the workforce to meet business objectives. This is a dynamic role and you’ll be the subject matter expert providing expertise and direct support to functional areas such as employee relations, consultation/conflict resolution, policy interpretation and application, management consultation, talent acquisition, workforce data analysis, and performance appraisal training. You’ll leverage your high degree of emotional intelligence and critical thinking/decision-making skills to work with all levels of management and staff to help create a healthy, vibrant work environment. If you like the idea of working with a company that’s doing big things to create a cleaner, more sustainable world for us all, here’s more! Key Responsibilities:You’ll guide the development and execution of workforce strategies in collaboration with HR leadership, human resources team, and operations leadership. We also want you to be a contributing strategic member of the HR Team.A deep understanding of the business is key! You’ll need to participate in client activities to build knowledge of the operational objectives and the culture of assigned regions. This includes attending client meetings to give HR updates and receive updates on operational needs and changes while also looking for new opportunities and solutions to deliver HR support in line with business goals.Supporting management efforts in workforce planning is key, as is monitoring trends such as turnover and time to fill to support clients with staffing challenges. You’ll work closely with recruitment colleagues and management groups to identify and remove barriers to filling positions. Participation in the recruitment process may be necessary from time to timeEmployee engagement and training are critical! We’ll need you to help deliver new employee orientation, management education, and supervisor skills development courses.We’re data-driven! You’ll need to leverage data to identify opportunities for improvement in several key workforce areas.You’ll participate in various activities related to employee relations including conflict resolution, providing counseling to managers and employees of low to high complexity, and conducting interviews. Works with client managers and staff to coach, train, and guide regarding employee relations, policy interpretation, procedures, benefits, compensation, job description development, payroll, turnover, employee satisfaction, performance management, conflict resolution, and legal issues.When issues arise, you’ll need to participate in investigations for a variety of issues including local government agency concerns, business practice complaints, and Unemployment Claims. Identifies appropriate options for management/senior leadership consideration, makes recommendations as necessary, and writes summary reports to support employment-related business decisions.You will also need to be fluent with compensation policy and able to give counsel/ recommendations to management - advise management on handling crucial compensation conversations. Identifies business cases that support the compensation model and partners with compensation colleagues for a joint solution. This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Veolia Water Technologies and Solutions reserves the right to revise job duties and responsibilities as the need arises.