Job Description As a valued colleague on our team, you will design and develop moderately complex solutions for information technology (IT) infrastructure environments, including coding, testing, and certifying technology platforms, software, and applications under limited supervision. THE IMPACT YOU WILL MAKEThe End User Services - Technology Engineering - Senior Associate role will offer you the flexibility to make each day your own, while working alongside people who care so that you can deliver on the following responsibilities:
Develop moderately complex solutions for application design and IT infrastructure components.
Understand the end-to-end performance of IT platforms.
Draft and maintain policies, guidelines, and standard operating procedures.
Independently monitor advanced performance and capacity metrics for technology solutions.
Qualifications THE EXPERIENCE YOU BRING TO THE TEAM Minimum Required Experiences
2 years of experience engineering, managing, and implementing LDAP services
2 years of experience supporting Microsoft Enterprise platforms and software
2 years of experience engineering Unix systems
Experience Scripting in VBScript/PowerShell/Python
Experience with pinging LDAP directory
Experience with Active Directory design in addition to troubleshooting Domain Controller issues
Experience working in a 24x7 on call rotation
Experience working with end users, and managing queued tickets
Experience working in a multi-cloud environment
Desired Experiences
Bachelor's degree or equivalent
4+ years supporting Microsoft Technologies
Experience leading and mentoring junior engineers
Experience migrating services from LDAP to Active Directory
Tools
Microsoft Technologies - Active Directory Federating Services (AFDS), PowerShell, VBScript, Group Policy, Cayosoft, Semperis
Cloud - AWS, Azure, GCP
Fannie Mae is an Equal Opportunity Employer, which means we are committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, religion, national origin, gender, gender identity, sexual orientation, personal appearance, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation in the application process, email us at careersmailbox@fanniemae.com.
