Job SummarySHI has an exciting opportunity available as a Corp Microsoft Solutions Specialist – O365 in our Corp Customer Success and Acquisition department. This role will be responsible to driving adoption and change management of targeted Microsoft O365 workloads. It will be necessary to develop and maintain a 300 to 400 level proficiency with all required Microsoft technologies specific to Microsoft O365.About UsSince 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $14 billion global provider of IT solutions and services.Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 6,000 of them. If you join our team, you’ll enjoy:
Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
Continuous professional growth and leadership opportunities.
Health, wellness, and financial benefits to offer peace of mind to you and your family.
World-class facilities and the technology you need to thrive – in our offices or yours.
ResponsibilitiesInclude, but not limited to:
Maintain an advanced business and technical understanding of products and workloads
Proactively identify new workloads and expansion opportunities in each account to maximize adoption and consumption.
Build, maintain and leverage strong relationships with Business Decision Makers and IT Decision Makers within each customer to influence adoption.
Deliver workshops and provide guidance to drive usage and help accelerate customer value for related workloads
Secure customers’ intent to deploy and clearly define business outcomes by developing an actionable roadmap and success plan outlining steps, risks, blockers, and related services opportunities
Work with Corp Account Executives when new service and product opportunities (upsell or cross-sell) are generated through engagements
Responsible for running monthly touchpoints and QBRS with customers
Continuously maintain and enhance proficiencies as a subject matter expert in the assigned practice areas
Continuously maintain and enhance technical, sales, and competitive readiness
Create pipeline for services engagements and product upsells
Understand and clearly articulate the value proposition for products and services
Provide weekly activity reporting
Contribute content to SHI's Base Camp Portal
Drive sales growth and overall success within SHI’s related offerings
Help identify customers’ pain points and key initiatives to develop
Analyze Report data and account specific action plans.
Develop and deliver training material (in-person, web, and working with SHI's training team); participate in training and readiness events
Qualifications
Completed Bachelor’s, Technical degree or related work experience in Computer Engineering or a related field
Minimum 2 years’ experience withMicrosoft 365 technology
Minimum 3 years’ technical experience with increasing responsibility
3-5 years technical, business and/or sales experience
Required Skills
Executive level communication, consultative and presentation skills are essential.
Proven track record in contributing to the establishment of new organizations, procedures, and offerings
Team building, organization and time management skills are required
Knowledge of solution products, including business model, architectures, and solutions.
Accustomed to working effectively within all levels of an organization, both internally and externally.
Skilled in leadership and influence of virtual, cross-functional teams.
Diversified customer relationship development.
Skilled at escalation and issue management and managing customer expectations
Certifications Required
Microsoft Certified:MS-900 orSC-900
Additional Information
The estimated annual pay range for this position is $100,000 - $150,000 which includes a base salary and bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.
Equal Employment Opportunity – M/F/Disability/Protected Veteran Status
Refer a friend to this job (https://careers-shi.icims.com/jobs/16101/asg-microsoft-solutions-specialist-o365/job?mode=apply&apply=yes&iniframe=1&hashed=-336032949)Need help finding the right job?We can recommend jobs specifically for you!Job Locations US-RemoteRequisition ID 2024-16101Approved Min (Total Target Comp) USD $100,000.00/Yr.Approved Max (Total Target Comp) USD $150,000.00/Yr.Compensation Structure Base Plus BonusCategory Inside/Outside Sales
