SUMMARY:  Domino’s Pizza Team USA team members are an inclusive, fun, and friendly group of people. We strive for teams of happy, motivated and dedicated staff with a passion for providing the best possible service to our customers. The Customer Service Representative (CSR) is responsible for providing quality customer service as well as making our delicious food with pride.   Salary: $12.80 per hourRESPONSIBILITIES  (50%) Provide Best in Class Customer Service  Greet customers that enter the Domino’s store with a positive attitude Answer phones to assist with customers’ orders and other inquiries Take payments over the phone and in-store Assist customers with menu questions, specials and offer the best deals  Upsell on orders by asking if customers want any sides Deliver carside orders to customers using carside delivery option Respond promptly to any customer concerns or inquiries and correct any service issues (30%) Assist with Store Operations  Prepare ingredients by following the bin guide, date them, and then refrigerate ingredients, rotate dough, etc. Operate store technology and equipment, such as: store phones, makeline module, starting/stopping the oven, washer and dryer, etc. Make products by stretching, saucing, and topping the product Make shoulder surfing orders by making orders in advance, load it when it pops onto the makeline monitor, etc. Troubleshoot technology issues, such as: fixing the label printer, troubleshooting the kiosk, card readers, etc. Place boxtoppers on all Domino’s products (10%) Maintain Image and Cleanliness of the Store  Maintain image by wearing a clean uniform, and keeping the store clean and organized Maintain personal hygiene and company image standards (i.e. washing hands often, wearing hat to protect food, keep personal grooming standards, etc.) Clean and sanitize the store and maintain all cleanliness responsibilities   (10%) Maintain Food and Team Member Safety  Monitor expired food and throw out expired product when necessary Mop up spills, post “Caution Wet” sign on mop areas, proactively clean the floor from hazards, etc.  
