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DescriptionAvailable Positions for Bilingual (Spanish-Speaking) Customer Service Representatives! Remote Options!OfficeTeam is seeking an articulate, highly-skilled Customer Service Representative that is fluent in Spanish. Do you wish to take your social skills and put them to work to further the growth of an awesome business? This will be a fantastic next step in your career. This role will be situated in a challenging and dynamic work-from-home environment! If you're looking for a long-term temporary-to-full-time engagement, and can work in Richmond, Virginia, this could be the Customer Service Representative position for you!What you get to do every single day
Be a part of business development by by actively cross-selling and referring customers
Manage incoming telephone calls
Field and send out send written business correspondence
Give exceptional customer service in a timely fashion
Requirements
Strong technical skills including proficiency with MS Office
Customer service and office administrative skills
No stranger to performing extensive research to resolve complex customer inquiries
Excellent oral and written communications skills
2+ years' experience of demonstrated performance in a goal-driven & customer-focused environment preferred
Critical thinking, problem solving, ability to work independently
Demonstrated talents in communicating and interacting with clients/customers, both internal and external
Upbeat, positive attitude and an approach to work rooted in professionalism
Strong familiarity with Superior Customer Service
Foundational knowledge in email
Call Center Customer Service experience
Adeptness in Credit Card Statements
Customer service experience preferred
Credit Card Industry experience highly desired
Solid understanding of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Ability to navigate multiple computer systems and applications
If you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact us today!OfficeTeam, a Robert Half Company, matches professionals in the administrative field on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you. Our personalized approach, innovative matching technology and global network with local market expertise help you find the legal opportunities that match your skills and priorities — fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets.From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE’s “Most Admired Companies” list every year since 1998.Download our mobile app to take your job search on the go!Contact your nearest OfficeTeam location at 888.490.4154 or visit www.roberthalf.com/jobs/officeteam to apply for this job now or find out more about other job opportunities.All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.© 2020 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.Salary: $14.50 - $17.00 / HourlyLocation: Richmond, VADate Posted: August 6, 2020Employment Type: TemporaryJob Reference: 04310-0011524674Staffing Area: Office u0026 Administrative
