Skills Required: Experience working as a help desk tech using Windows based client computers with Microsoft office products. Experience interacting with end users by phone, email or in person. Demonstrated ability to manage a diverse number of IT tasks and bring to successful closure in a brief amount of time. Experience with a help desk environment for Level 1 support Help desk experience supporting mobile devices (iPhones, iPads, mifi). Ability to educate/assist users with training/education guides to ensure staff future success. Ability to document processes as needed. Experience supporting audio-visual equipment to include connected television/monitors
Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.