As a Quality Assurance Manager (Mid-Level II), you will lead QA efforts across multiple projects, ensuring high-quality deliverables and alignment with client objectives. This role blends hands-on testing expertise with leadership responsibilities, requiring strong technical skills, strategic thinking, and the ability to mentor and guide QA teams.Key Responsibilities:Lead QA Strategy & ExecutionDevelop and implement comprehensive test strategies for functional, performance, automation, and user acceptance testing.Ensure thorough test coverage and adherence to CapTech standards.Team Leadership & CollaborationManage QA teams and allocate resources effectively across projects.Partner with project managers, developers, and stakeholders to align testing efforts with business goals.Quality Governance & Risk ManagementPerform risk analysis and establish quality checkpoints throughout the project lifecycle.Drive process improvements to enhance efficiency and consistency in QA practices.Mentorship & Talent DevelopmentMentor junior and mid-level QA analysts.Support recruiting efforts and contribute to building a strong QA practice.Detailed Testing ResponsibilitiesWork with Business/Product SMEs to understand requirements.Review requirements with developers and other QAs for consistency and accuracy.Create, maintain, and execute test plans, scenarios, and cases against complex software systems.Enter test scenarios, cases, and expected results in test management tools; analyze and communicate results.Execute complex SQL queries to validate data persistence.Create and track defects in specified tools and participate in daily SCRUMs.Identify test cases for automation and build/review automation code per standards.Build and maintain automation frameworks (UFT, Playwright, TypeScript, Java, Selenium) and integrate into CI/CD pipelines.
