At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence.Location: Harbour View Medical Center (Suffolk, VA)Harbour View Medical Center is Bon Secours’ new, surgically focused hospital, set to open in early 2025. The facility will include 18 medical/surgical beds and up to four operating rooms. The 98,000-square-foot hospital will adjoin the existing Bon Secours Health Center at Harbour View campus, which includes an emergency department, outpatient imaging, outpatient lab services, an ambulatory surgery center and physician practices.Primary Function/General Purpose of PositionResponsible for an assigned hospital facility day to day operations for the medical staff to ensure compliance with the governing documents and the state and federal requirements and applicable accreditation standards. Each facility coordinator is the subject experts for his/her facility in the areas of medical staff governing documents and policies, privileging practice, and accreditation and regulatory issues. Represents administrative issues successfully to influence collaboration between physicians and hospital management. Interacts with Quality Management; Peer Review and physicians to use relevant data to enable identification of practitioners who may not meet the standard of care for the hospital. Manage communication of the organized medical staff. Collaborate with other Medical Staff Offices and the Shared Services Centralized Credentialing Office (internal CVO) to create and implement efficient, effective policies and criteria governing credentialing and medical staff operations. Manage high risk, high profile medical staff processes, such as formal investigations and corrective actions. Promote consistency and collaboration among medical staffs in privileging systems, governing document maintenance and the use of the physician database.Essential Job Functions
Serves as an essential link between senior management and the Medical Staff to promote and enhance good communication and a positive working relationship.
Provides facility operation in analyzing and file preparation and reports for presentation to all Medical Staff Committees, Medical Executive Committee (MEC), and Boards for initial application, reappointment applications as well as policies and procedures.
Maintain the confidentiality of highly sensitive information regarding the Medical Staff proceedings, disciplinary actions, and other personal professional information.
Interacts effectively with Quality Management Department, Health Information Management, etc. to integrate quality of care issues into the reappointment process.
Creates and distributes On Call Schedules.
Facilities and attends, as assigned, medical staff monthly/quarterly/semi-annual department meetings. Secures meeting rooms, arranges for catering and special equipment needs for above meetings.
Records conclusion and recommendations accurately to substantiate action taken by department or committees. Maintains and protects the confidential of proceedings which may be required in subsequent internal investigations and/or legal disputes.
Participates in the preparation and onsite Joint Commission, CMS, or State licensure accreditation surveys and delegation audits.
Maintain confidential filing system for all current and archived physician files.
Credentialing subject expert who provides current and accurate information on legal issues/requirements and pertinent regulatory standards using state, federal and regulatory guidelines.
Notifies the Medical Staff of upcoming meetings, special events, workshops, and CME classes.
Prepares a medical staff roster for use by all internal departments.
Maintain the Medical Staff website on IRIS.
Prepares ongoing reports and monitoring reappointment cycle to ensure compliance with Joint Commission recredentialing cycle requirements.
Complete the credentialing process after receipt from the internal CVO.
Assist with the badge process and the ConnectCare process.
Assist with the Residents, Students, and Fellows process, if applicable.
Assist the Director Medical Staff Services in the creation and development of policies and procedures and implementation of policy changes for the Medical Staff internal operation.
Provide list of physicians or mailing labels for other departments as needed.
Entity review if application does not meet minimum requirements for hospital affiliation.
Working with the Credentials Chair, CMO, or designee on drafting a letter for applicants that do not meet minimum credentialing criteria.
May be called upon to assist internal CVO in emergencies (staff shortage, FMLA, urgent start up groups, etc.)
This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.Licensing/Certification
CPMSM and/or CPCS certification by the National Association Medical Staff Services (NAMSS) required, or obtained within two years of hire or eligibility as determined by NAMSS.
Education
Associate degree with Bachelor degree preferred. Will consider candidates with experience in medical staff services/credentialing or Certified Professional Medical Services Management (CPMSM) and/or Certified Provider Credentialing Specialists (CPCS) in lieu of degree.
Work ExperienceMust have at least three years previous medical staff services/credentialing experienceMany of our opportunities reward your hard work with:Comprehensive, affordable medical, dental and vision plansPrescription drug coverageFlexible spending accountsLife insurance w/AD&DEmployer contributions to retirement savings plan when eligiblePaid time offEducational AssistanceAnd much moreBenefits offerings vary according to employment statusAll applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com
