The Role: We are seeking a results-driven and strategic Director of Business Development to lead our North America Business Development team while playing a key matrixed role in supporting and aligning global BDR operations. This individual will be responsible for driving pipeline generation, optimizing outreach strategies, coaching high-performing teams, and aligning closely with Sales, Marketing, and Operations to support growth goals across regions. Key Responsibilities Lead and manage the North America Business Development organization, including direct reports (BDRs and BDR Manager). Provide matrixed support and leadership for international BDR teams to ensure alignment with global business development strategy. Develop and deliver onboarding, training, and ongoing enablement through a Business Development Onboarding Program for BDRs and BDR Managers globally. Partner with Sales leadership to implement strategies for identifying and penetrating new prospects and expanding into priority markets. Collaborate with Marketing to analyze campaign effectiveness and continuously refine tactics based on pipeline outcomes and conversion data. Regularly assess BDR performance using KPIs, pipeline contribution, and activity metrics; drive accountability and coaching through structured review processes. Report on performance trends, opportunities, and risks to the executive team during weekly CXO and quarterly business reviews. Influence tool and process improvements in partnership with Sales Operations, IT, and Business Operations Teams to improve productivity and reporting (e.g., Salesforce enhancements). Represent the Business Development function at key events such as Sales Kickoffs, Bootcamps, and internal enablement sessions. Partner with HR to develop and implement hiring practices, performance management processes, and retention strategies. Travel occasionally across North America, Europe, and LATAM to deliver training, conduct performance reviews, and align regional strategies. 
