Manager, Cloud Architecture - Digital Cloud & Security Applications

Manager, Cloud Architecture - Digital Cloud & Security Applications

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Job Description

YOUR LIFE'S MISSION: POSSIBLE

You have goals, dreams, hobbies and things you're passionate about.

What's Important to You Is Important to Us
We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen.

Don't take our word for it.

• Military Times 2021 Best for Vets Employers
• WayUp Top 100 Internship Programs
• Forbes® 2021 The Best Employers for New Grads
• Forbes® America's Best Employers
• Newsweek Top 100 Most Loved Workplaces
• 2021 People Companies that Care
• Fortune Best Workplaces for Women
• Fortune 100 Best Companies to Work For®
• Fortune Best Workplaces for Millennials
• Computerworld® Best Places to Work in IT

Basic Purpose

To serve as provider and subject matter expert (SME) for Digital, Cloud and Security applications (Omni channels, Mobile, Online, AI Chatbot etc) for the solution architecture team. To plan, manage and provide guidance for delivering service to the organization. To provide forward-looking, industry perspective and is responsible for the full lifecycle process of the service including definition, execution, and governance. To develop and implement resource strategy for the respective service. The Manager will oversee services with high complexity of low to medium maturity (Service impact - medium to high breadth and depth). Operates with no supervision in a complex environment and serves as a mentor to other Service Managers.

Responsibilities:
• Develop and define clear core work definitions, process flows and operating models; demonstrate the complete life cycle and capabilities of the Service (Moderately complex/varied)
• Leverage standard templates, tools and organizational strategy to define ISD services and ensure practices and processes are standardized and repeatable.
• Establish standards for the Digital Engineering and Cloud architecture standards.
• Guide and analyze benchmarking, trend analysis and other input to drive continuous improvement and elevate service performance Advanced
• Bring external perspective and ideas from relevant sources, keep current with technology, government/policy impacts and industry best practices Experienced
• Partner with Enterprise Architects and technical product owners to determine and define the technical architecture required to implement and support the Service Assist in leading
• Evaluates the performance and trends of assigned services to customers, including defined KPIs and SLAs and ensures service levels are achieved in line with SLAs and SLOs Moderate analysis
• Develops workforce strategy and resource plan (skills, competencies, team size) for each service Moderate Scope
• Build and maintain relationships with team members, management, key stakeholders and/or external contacts (vendors, etc.)
• Ensure effective and efficient allocation of staff resources (supply) to service projects and initiatives (demand) by scoping out length and duration of projects Considerable impact
• Establish workforces by identifying the skills required to fulfill project portfolio needs and provide a steady availability of high-quality resources Participates in
• Build organizational capability by strengthening and adding new capabilities, technical skills, and competencies, and eliminates low-value activity with view to long range goals

Qualifications - All required unless otherwise noted:
• Bachelor's Degree in Information Technology, Computer Science or other related field
• Experience in leading, guiding and coaching professional staff
• Experience in resource allocation and management
• Experience in managing personnel and information technology resources
• Advanced knowledge of Service Life Cycle
• Advanced verbal and written communication skills
• Experience in managing cloud & Security technologies and providing directions to Solution architects.
• Experience in Agile and SAFe methodologies and defining Solution Architecture in lean development process.
• Advanced research, analytical, and problem-solving skills
• Effective in producing desired results and achieving goals and objectives
• Experience in working with all levels of staff, management, stakeholders, vendors
• Effective skill presenting findings, conclusions, alternatives and information clearly and concisely
• Effective skill relationship building, negotiation and facilitation skills
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Desired - Knowledge of NFCU operations, processes and procedures
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Desired - Certification in appropriate area: PMP, ITIL, etc.

Hours: Monday - Friday, 8:00AM - 4:30PM

Location: 820 Follin Lane, Vienna VA 22180 | 5550 Heritage Oaks Dr Pensacola, FL 32526

Salary: $109,900 - $206,800

Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position.

Navy Federal is now hybrid! Our standard enterprise requirement for a hybrid schedule is to report onsite 4-16 days each month. The number of days reporting onsite will ultimately be determined by the employee's leadership and business unit needs. You will learn more throughout the hiring and onboarding process.

Equal Employment Opportunity

Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability

COVID-19 Vaccine Information

As a COVID-19 safety measure, our employees must either provide proof of COVID-19 vaccination or follow additional safety protocols, including testing.

Disclaimer

Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position.

Bank Secrecy Act

Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.