Join our vibrant team at The Village at Orchard Ridge, where exceptional hospitality meets a warm community atmosphere! We’re on the lookout for a dynamic Hospitality Manager who’s ready to create unforgettable experiences for our residents and guests. If you thrive in a lively environment and have a knack for leadership, this is the perfect opportunity for you! As the heartbeat of our operations, you’ll lead a dedicated team, ensuring everything runs smoothly from delightful dining experiences to engaging activities. Your passion for customer service will shine as you address guest inquiries and foster a culture of excellence among staff.At The Village at Orchard Ridge, we believe in nurturing not just our residents but also our amazing team members! Here, you’ll find a supportive work environment that encourages creativity and initiative, along with opportunities for professional growth and development. Plus, you’ll have the chance to make a positive impact in the lives of our residents every day. If you’re ready to take your career to the next level in a role that’s as rewarding as it is fun, we want to hear from you! Join us at The Village at Orchard Ridge – where hospitality meets community!Requirements
High school diploma or equivalent required; associate’s or bachelor’s degree in hospitality management or a related field preferred.
Minimum of 3 years of experience in a front-of-house management role in hospitality or senior living dining services
Strong leadership skills with the ability to motivate and manage a team effectively.
Excellent communication skills with a focus on customer service and resident satisfaction.
Ability to handle multiple tasks in a fast-paced environment while maintaining attention to detail.
Proficiency in point-of-sale (POS) systems and basic computer applications (e.g., Microsoft Office).
Ability to run catering events and meet with clients to set up events
Must understand and own staff scheduling process
Must be flexible and able to adjust to meet the changing needs of the residents and team members
Must maintain a level of professionalism and communicate effectively
Ability to work under pressure
Possess the highest work ethics, personal morals and honesty beyond reproach
Ability to work effectively with minimal supervision
Full time flexible hours are required (able to work days, nights, weekends, holidays)
BenefitsCulture makes all the difference in an organization. That’s why we strive to maintain a We Care culture of transparency, empowerment, and teamwork. National Lutheran Communities & Services is purposeful in embracing a diverse and inclusive culture where everyone can be their authentic self. We also offer a variety of benefits and perks that help promote work-life balance, such as:
Competitive salary
Up to $4,000 in tuition reimbursement annually
Qualified employer for Public Service Loan Forgiveness (PSLF)
Earn up to 5 Weeks of PTO in your first year
403(B) retirement plan with employer matching
Medical, dental, and vision plans
Life and disability insurance (employer paid)
Pet insurance
Team member recognition program
Discounted team member meals
Opportunities for career development
