DescriptionHave you ever wanted to be part of a team who is building industry changing technology? Amazon’s Project Kuiper is an initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband network connectivity to unserved and underserved communities around the world.Kuiper Enterprise Technology is looking for an Application Engineer who will manage productivity tools and services. This person will use AWS products and DevOps patterns to build the next generation of remote systems management tools to support productivity applications such as Confluence, Jira, Bitbucket and BambooWe are looking for a motivated and autonomous builder to deliver consistent, well-defined results in an agile systems development workflow This is a hands-on position where your daily activities will range from strategic planning to new system development to supporting the customers that depend on our services.Key job responsibilities
Subject Matter Expert on all workflows end-to-end, customizations, marketplace apps, management and configuration in Atlassian.
Identifying dependencies in support of delivery, release, and change management.
Partner with all cross-functional teams to determine needs.
Develop customized solutions, including design, implementation, quality control, end-to-end testing plans in multiple environments (dev/test/stage/prod), troubleshooting and bug fixing.
Maintain the security and data integrity of the Atlassian implementation.
Install, configure and administration of the Atlassian implementation.
Own stability of the applications to Engineering standards including, incident management, monitoring, alerting and incident resolution for all aspects of the Atlassian products.
Troubleshoot application issues and add-on integration issues in the Atlassian implementation.
Collaborate with cross functional stakeholders to ensure changes to implementations and integrations are gracefully handled.
Determine ways to optimize/improve setup and workflows, as well as identify where functionality may or may not meet user requests.
Develop metrics dashboards and advanced filters to provide end-users and business leadership with meaningful operational/performance metrics and status reports.
Use Atlassian REST APIs to develop one-off solutions for integrations with other tools, automate manual processes, data migration routines and extract data for reporting and analytics purposes.
User management and support for users, manage system access across groups to ensure compliance, and maintain best practices.
Create and manage security schemes, custom fields and configurations.
Install, manage and administer add-ons, plugins, and extensions for Atlassian Cloud products.
Develop process workflows for Jira including field configurations, screen schemes, permission schemes and notification schemes.
Research, Diagnose, and Monitor performance bottlenecks.
Act as a mentor to less technical stakeholders with best practices.
Write documentation and provide technical training for cross-functional teams.
Export Control Requirements: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national.A day in the lifeAs a Application Engineer will be expected to influence the business and technology direction of the team. Have the ability to impact the goals of not only your direct team but partner teams and stakeholders as well. As an Application Engineer on the team, you will be counted on to define and apply the standards for engineering, test, and operational excellence best practices for your team.We are open to hiring candidates to work out of one of the following locations:Bellevue, WA, USABasic Qualifications2+ years of deploying and operating in a Linux/Unix environment experience2+ years of systems design, software development, operations, automation, and process improvement experienceExperience in administration of Atlassian suitePreferred QualificationsKnowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operationsExperience taking a leading role in building computing infrastructure that has been successfully delivered to customersAWS DevOps certification or equivalent experience AWS Solutions Architect certification or equivalent experienceAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $92,700/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
