DescriptionAmazon Logistics is seeking a Program Manager, AMZL Planning. The Program Manager, AMZL Planning works across the North America (NA) organization in a cross-functional environment with Delivery Stations, Fulfillment Centers (FC's), Technology teams, and the Retail organizations to determine future demand, and translates this forecast information into accurate capacity plans and makes system adjustments to manage the plan.Responsibilities:
Knowledge to quickly understand and assess simulation results and the business impact of trends to make the best decisions based on available data
Configure the inputs driving shipping decisions for packages in our global transportation network
Define metrics to measure transportation performance and drive continuous improvement by identifying ways to streamline processes and reduce non-value added work
Pull and report data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed
Maintain and report up to date and accurate statistics, management reports and analysis
Facilitate the flow of information between different stakeholders (Operations/Delivery Stations/Fulfillment Centers/Sort Centers)
Systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure that they are delivered
Scope out business and functional requirements for the Amazon technology teams who create and enhance the software systems and tools are used by Transportation and Operations
Communicate with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers)
Problem solve and design solutions for Amazon's transportation network, support large scale transportation programs
Maintain/update internal documentation for internal training and reference
We are open to hiring candidates to work out of one of the following locations:Austin, TX, USA | Bellevue, WA, USA | Nashville, TN, USABasic Qualifications
Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
Bachelor's degree
Experience defining program requirements and using data and metrics to determine improvements
Experience in analyzing data to drive decisions
Experience in defining and implementing process improvement initiatives using data and metrics
Preferred Qualifications
Master's degree
2+ years of data visualization and reports tools experience
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $68,600/year in our lowest geographic market up to $141,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
