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Description
Whatcom Community College's Student Recreation Center (SRC) invites applications for the Student Recreation Center (SRC) Shift Supervisor position. The SRC Shift Supervisor will work directly with the SRC Manager to ensure that the facility is properly staffed for day to day operations, operating in accordance to the SOP (Standard Operating Procedures), and oversee the staff when the Coordinator is not present, mainly evening and weekend hours.
Job Responsibilities
Duties and responsibilities include but are not limited to:
-Provide excellent customer service in a friendly, approachable, and culturally responsive manner to all guests by responding to questions, providing facility tours and orientations, and checking IDs at the front desk.
-The Shift Supervisor is expected to ensure that the staff is correctly trained on the Fusion system and waiver kiosk.
-Triage and direct patron inquiries appropriately. Thoroughly and efficiently gather information and inquiries, and compassionately educate patrons on SRC usage and opportunities for growth and development.
-Monitor facility usage, ensure safety for all participants, and enforce all SRC rules, policies, and procedures regarding the safe and proper use of the building and equipment.
-Regularly clean and sanitize exercise equipment, facilities, furniture, and other recreational equipment.
-Attend all mandatory staff, meetings, trainings, and workshops. Adhere to and comply with both SRC and campus policies and procedures.
-Administer equipment check out procedures and assist with washing towels, maintaining inventory, and encouraging sanitation throughout the facility.
-Be on time and work scheduled shifts.
-Participate and practice safety, risk management, and mandatory reporter procedures. Immediately report injuries and incidents to SRC Manager and Director for Athletics and Recreation.
-Assist with tasks and other assigned duties as needed.
Qualifications, Salary and Appointment
Minimum Qualifications:
-Current CPR and First Aid Certification.
-Available weeknights and Saturdays.
-Ability to lift 30 lbs.
-At least 1 year experience in a managerial or supervisory role.
Preferred Qualifications:
-Highly motivated, flexible, adaptive, strong-multi-tasking skills and self-starter.
-Ability to use a personal computer. Microsoft Office software and database programs, including the new SRC/POS system.
-Excellent verbal, listening, writing, problem-solving, and interpersonal communication skills.
-Customer service driven with the ability to maintain a high level of integrity toward customer needs.
-Candidates must exhibit an appreciation of, a sensitivity to, and respect for a diverse academic environment, inclusive of students, faculty, and staff of varying social, economic, cultural, ideological, and ethnic backgrounds.
-Ability to work both independently and in a team-setting.
-Educational background with a health and wellness, recreation, and/or personal training focus.
Salary and Hours:
-This is a part-time, hourly, non-permanent position with a salary of $15 per hour.
Start Date:
-August 1, 2019.
Application Due Date:
-For best consideration, application packets should be received by 4:30 pm Monday July 1st, 2019. Position open until filled.
To apply please visit us at:
https://www.governmentjobs.com/careers/whatcomcc
