Sr. Systems TPM, Kuiper Enterprise Service Delivery

Sr. Systems TPM, Kuiper Enterprise Service Delivery

16 Sep 2024
Washington, Redmond, 98052 Redmond USA

Sr. Systems TPM, Kuiper Enterprise Service Delivery

DescriptionProject Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.As a Systems TPM on the Kuiper Enterprise Service Delivery team you will support Proof of Concepts, demos, and tech trials at Executive Briefing Centers (EBCs) and on-site with customers. You will also support partners and system integrators who work closely with Kuiper to deploy and validate our LEO satellite solutions, providing best practices and resolving critical escalations.In this role, you will advocate for the customer and contribute to building product and solution roadmaps. You will build sales enablement material, tech notes and technical trainings for Kuiper internal teams, AWS, as well as partners and system integrators. Additionally, you’ll run tests on the Kuiper network using the latest customer terminals and compare / benchmark with competitor products to clearly demonstrate Kuiper's advantages, differentiation and explain to partners and customers the best tests to use when they evaluate Kuiper satellite solutions.You will collaborate with engineering, product management, and business development leaders to plan and execute technical on-boarding and acceptance testing for Kuiper Satellite Services delivered to enterprise customers.You will develop system integration best practices, processes, and tools to ensure solution deployment can be documented, automated, and scale to additional enterprise customers globally.Export Control Requirements: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.About the teamYou will be joining a team focused on driving enterprise service delivery mechanisms for all of the customer facing hardware, software and systems for Project Kuiper.Basic Qualifications

5+ years of technical product or program management experience

3+ years of working directly with engineering teams experience

3+ years of software development experience

3+ years of technical program management working directly with software engineering teams experience

Experience managing programs across cross functional teams, building processes and coordinating release schedules

Preferred Qualifications

Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

Experience managing programs across cross functional teams, building processes and coordinating release schedules

Design, implementation, or consulting in applications and infrastructures experience

Specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience

Experience with wireless technologies and network systems

Experience communicating across technical and non-technical audiences, including executive level stakeholders or clients

Experience working within software development or Internet-related industries

Experience working as a Solutions Architect or Systems Engineer preferably in wireless cellular or satellite technology

Certifications and/or relevant work experience deploying cloud-native applications and microservices for enterprise IT workloads, preferably on AWS

Strong RF domain expertise with experience managing site surveys, assessing link budget/SINR, signal interference, spectrum management / coordination with other wireless systems

Working experience with wireless networking software stack, troubleshooting, and call flows including related protocols for cell (spot) acquisition, RACH, registration, mobility, and data session establishment.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

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