Veterinary Assistant - 001276

Veterinary Assistant - 001276

02 Aug 2024
Washington, Renton, 98055 Renton USA

Veterinary Assistant - 001276

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.Veterinary Assistant Careers at Banfield Pet HospitalFor those who want to put their love of pets into action, there are few jobs more rewarding than that of Vet Assistant. While working closely with other pet health care professionals at Banfield, you 'll have the chance to advocate for pets and educate clients on all aspects of pet health. In addition, if your goal is to advance in your career, you 'll have access to a variety of learning and development opportunities along the way.Job Description Summary: The Veterinary Assistant is a key member of the hospital team who supports and assists the veterinarians and veterinary technicians, ensuring the safety of pets, clients and other associates, and the continuity of quality veterinary care.Preferred Education/Licenses: Certificate of completion from a NAVTA-approved veterinary assistant program or the equivalent combination of education, training and experience that provides the required knowledge, skills and abilities. High school diploma or equivalent preferred.Preferred Experience: Must be able to perform all required skills of NAVTA-approved veterinary assistant programs at a level that aids in the efficiency of the practice.A Day in the Life of a Banfield Veterinary Assistant

The Vet Assistant provides professional, efficient and exceptional service at all times, making sure that clients and pets are comfortable in the hospital. You will use your technical skills on a daily basis, within state practice acts and as outlined in the NAVTA guidelines for veterinary assistant skills and duties. Other responsibilities include:Helping maintain the flow of patientsCommunicating with the veterinarian and vet techsCarrying out or setting up procedures that do not require veterinarian or vet tech assistanceAdhering to hospital standards that keep pets safe, and the treatment areas, exam rooms and labs clean and organizedEducating clients about our Optimum Wellness Plans ® and the importance of preventive careMentoring other members of the hospital team

Commitment Beyond Qualifications

Every associate including the Vet Assistant has an important contribution to make to the veterinary team. We 're looking for Vet Assistants who are dedicated to their work, have a positive attitude and use our Five Principles Quality, Responsibility, Mutuality, Efficiency and Freedom ' as their guide. In addition, our Vet Assistants are:Action OrientedCustomer FocusedGood ListenersEffective Communicators

Caring for Those Who Care: Benefits for a Banfield Veterinary Assistant

When it comes to benefits, we support your personal wellness and professional development. We offer a wide range of perks and programs that help you take care of yourself and your family €”including your pets.Personal Health, Savings, and Wellness Benefits

Every team member needs to be appreciated. All Vet Assistants receive a generous benefits package including 401(k) participation, paid time off and Optimum Wellness Plans for your pets. In addition, medical, vision, dental, life and disability insurance is offered to associates based on eligibility.Potential as Big as Your Passion

Whether you 're a new Vet Assistant, have been working for years or are changing careers, we 'll support your professional growth with:Performance development plans designed to help you reach your established careers goalsRelevant learning opportunitiesNetworking eventsWays to offer your skills to your community

A Support Structure That Helps You Thrive

We 've created a one-of-a-kind leadership structure throughout our practice that includes support from our Corporate headquarters, the field and hospital level. Together we are a team, making a real impact on pet health care in hospitals, communities and the field of veterinary medicine.Start your Banfield Career as a Veterinary Assistant

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  • Job Summary:

  • DAYS AND HOURS ARE SUBJECT TO CHANGE

  • CURRENT SCHEDULE IS 6AM-230PM, VARIABLE DAYS SUN-FRI.

  • Client Service Coordinator SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator (\"CSC\") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families. ESSENTIAL RESPONSIBILITIES AND TASKS Live and exemplify the Five Principles of Mars, Inc. within self and team. Actively recruit new clients by promoting hospital services and route the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team. Maximize the number of pets seen by the hospital team through through a productive and efficiently run hospital to support the needs of our wellness plan clients. Provide professional, efficient and exceptional service at all times. This includes encouraging hospital visits, welcoming clients and pets, ensuring that they are comfortable in the hospital, and educating them about their pet\'s health. Educate clients about Optimum Wellness Plans, preventative care, pet health needs and hospital services Assist incoming clients by completing the required documentation, entering all pet information and history in the computer, utilizing proper collars and tags for identification, and ensuring prompt service. Assist outgoing clients by providing all necessary instructions, information and invoices, dispensing prescription items per the veterinarian\'s instructions, selling retail products and scheduling future appointments. Manage the finances by maintaining accurate balances and utilizing proper opening and closing procedures. Conduct administrative functions as necessary. Other job duties as assigned. THE FIVE PRINCIPLES Quality \' The consumer is our boss, quality is our work and value for money is our goal. Responsibility \' As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others. Mutuality \' A mutual benefit is a shared benefit; a shared benefit will endure. Efficiency \' We use resources to the full, waste nothing and do only what we can do best. Freedom \' We need freedom to shape our future; we need profit to remain free. HIRING QUALIFICATIONS / COMPETENCIESLeadership € Customer Focus € Peer Relationships € Integrity & Trust € Action Oriented € Listening Functional € Preventative care and OWPs € Communication Skills € Client Service Skills € Priority Setting € Time Management CAPABILITIES AND EXPERIENCE (CAN DO) Ability to multi-task- Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration. Communication skills - Reads, writes and speaks fluent English, using appropriate grammar, style and vocabulary. Correctly spells commonly used English words and job specific terms. Demonstrates exceptionally strong written and verbal communication skills. Organizational ability \' Demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order. Problem solving skills - Demonstrates a strong ability to identify, analyze and solve problems. Translates problems into practical solutions. Client service skills - Consistently ensures the team provides the client with attentive, courteous and informative service. Gains and shows personal satisfaction from delivering great service. Intellectual ability - Accurately and consistently follows instructions delivered in an oral, written or diagram format. Can provide directions. Mathematical ability - Ability to add, subtract, multipl

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