We are looking for a Retail Stylist to help our clients select fashionable outfits and ensure they leave our store satisfied. Our stylists will help us maintain our good reputation among existing customers and help further grow our clientele through a positive and engaging customer experience.
Retail Stylists support the team and leadership by creating a warm and delightful environment for every customer that walks through the door. Our ideal candidate has natural warmth, self-drive, and is focused on creating an exceptional customer experience. Our stylists drive sales through down-home service by creating an environment where every customer feels immediately at ease.
Retail Stylist responsibilities include providing one-on-one customer service, recommending fashionable items and creating complete looks that excite our customers. We also expect our stylists to be team players, sharing product knowledge & fit information, and supporting the team by being able to jump into any task that supports the business.
We have 2 part-time positions available.
2-4 days per week (15-28 hours) with required Thursday through Sunday availability
KEY RESPONSIBILITIES:
Build genuine and lasting relationships with customers
Balancing individualized customer service with tasking and helping others
Determine the customer's needs and go out of your way to fulfill them through product suggestions or alternatives
Create complete looks from head to toe to match clients’ style
Make a positive final impression at point of sale
Ensure that your team is supported and that all tasks are being completed in a timely manner, without losing focus on customer service
Practice proper phone etiquette
Help to maintain organization, cleanliness, and restock store inventory
Ensure the highest level of customer service, in line with our company's values, morals, and policies
EXPECTATIONS:
Possess natural warmth and enthusiasm
Communicate effectively and confidently
Ability to create positive energy and be the life of the party
Meet and exceed sales goals through exceptional customer service
Willingness to go above and beyond for customers and your teammates when needed
Flexibility and eagerness to grow with change
The ability to multi-task by balancing customer service with tasking
Offer personalized styling tips
Pick and recommend shoes and accessories that complement clients’ outfits
Provide product details, including fabrics and wash care instructions
Suggest alternative outfits and colors to create unique looks
Ensure proper product presentation and stock replenishment
Remember loyal customers’ names, sizes and preferences and maintain friendly relationships
QUALIFICATIONS
1-3 years retail experience, preferably in women's fashion or education equivalent.
Available when we are busy, including: nights, weekends, and holidays
Must be able to lift, carry and move at least 40 pounds
Must be able to stand continuously for 6-8 hour shifts
If you meet these qualifications please forward your resume along to Ellie Dyslin with a cover letter telling us about yourself and your availability. We look forward to hearing from you!
We offer a competitive hourly rate based on experience plus sales incentives. Employees are also offered a generous discount on all products we sell.
