Available Schedules:
2nd shift needed from 2pm to10 pm days may vary, but may include weekends
Position Overview:
The purpose of this position is to assist in maintaining an organized, efficient, and professional office environment. This person is responsible for making reservations and responding to driver's calls, and concerns.
Essential Job Functions:
Responsible for answering multi-line phones in a professional, efficient, friendly manner. Provide information on rides,quotes, services, and fleet availability to current and prospective clients and affiliates over the phone, and by messenging apps. Book immediate rides, and reservations through the company reservation system. Respond to drivers and account affiliates efficiently via phone or messenger app. Basic computer skills and understanding of windows systems for PC computers, including Microsoft Office, Excel and Outlook programs and knowledge of Internet operations.
Requirements:
Good customer service
Strong communications skills
Great attention to detail
Dispatch experience is a plus!
Other skills/ abilities:
Familiarity with the King County area is preferred. Ability to handle a fast-paced, varied, and busy work environment. Ability to multi-task; such as answering the phone, writing down reservations and looking at pricing charts.
Positive teamwork attitude is a must
Job Type: Full-time
Pay: $17.50 - $19.00 per hour
Shift:
8 hour shift
Afternoon shift
Work Location: In office
