Perform duties for revenue operations department related to either medical insurance collections or credits, or setting patient insurance coverage. Communicate with insurance payers to ensure proper insurance coverage for our patients or to ensure timely and accurate reimbursement for dialysis services rendered at our clinics. Respond timely and accurately to payer communications. Collaborate with other revenue operations teams to ensure seamless processes across teams. Partner with clinics teammates such as Insurance counselors, social workers and facility administrators to ensure timely and accurate insurance information. Help identify process changes and opportunities for continuous improvements. Maintain current patient account information at all times. Maintain confidentiality of all company and patient information in accordance with HIPAA regulations and policies
Qualifications:
Minimum of six (6) months corporate office experience required
Intermediate computer proficiency in Microsoft Word, Excel, Access and Outlook required
Data Entry Experience filling out online forms
savvy in navigating through the internet and provider portals, critical thinking
