Overview:
We are looking for a positive problem-solver to help manage the operations of a busy Martial Arts School located in Bellevue, WA, to consistently deliver top-notch customer service and professional interaction with clientele. The Front Desk Manager is the important first impression of the school and will work directly with the owner to offer world class service to clients from ages 3 years to adult.
Job Responsibilities:
Meet and greet guests and members upon arrival in a warm and professional way
Check in members using internal technology system and ensure they are current with their agreed payment schedule
Describe membership options and sign-up new members (sales but not aggressive)
Responsible to pick up and keep facility clean as well as support the lost and found
Schedule Free Trials and follow ups
Enroll students and make point of sale (POS) transactions
Be knowledgeable about and provide information about client services
Respond to phone calls, emails and walk ins
Order and stock supplies including team uniforms and merchandise
Data input and processing contracts/paperwork
Maintenance of basic gym cleanliness
Coordinate and create content for school events, and special announcements.
Job Details:
Payrate: $25.00/hr.
Temp-to-Hire opportunity, located in Bellevue
Free, onsite parking available
Schedule: 4pm-8:30pm (Monday – Thursday). 4:45pm-8:30pm (Friday). 8am-2pm (Saturday)
Candidate Requirements:
Previous experience working in a front desk capacity at a gym, spa, training facility, etc. would be preferred, but not required.
Must possess strong verbal and written communication skills
Must enjoy and be good with kids, have a positive can-do attitude, and have a strong commitment to providing outstanding customer service
Need to be organized, use good judgement, be organized and able to prioritize your work
Ability to work independently and collaboratively with the interdisciplinary team, coaches, clients, and families.
Demonstrated problem-solving skills
Intermediate-level computer proficiency within Windows-based computer applications
Must have reliable and dependable transportation
Must have a strong attention to detail and strong organizational skills
