Immediate Opening for Childcare Assistant and Front Desk
Are you a friendly, responsible, and reliable individual who loves working with children and members of the community? If so, we have an exciting opportunity for you to join our team at Spanaway Fitness! We are currently seeking enthusiastic individuals who are passionate about childcare and fitness to fill our childcare assistant and front desk position.
Requirements:
Must be 18 years of age or older
Friendly demeanor with excellent communication skills
Clean and organized habits
Reliable and responsible, with good decision-making skills
Patient and able to handle various situations with children (for childcare)
Experience working with children in a childcare setting is preferred for childcare)
Ability to work effectively in a team environment
Good time management skills
Responsibilities:
For childcare…
Assist children with maintaining good hygiene practices
Ensure the safety and engagement of children while in our care
Keep the Childcare room tidy, organized, and free of hazards
Assist with customer care and relations, providing excellent service to our members and their children
Collaborate with front desk staff to coordinate childcare services
Perform other duties as assigned
For front desk
For a front desk customer service role at Spanaway Fitness, the job duties might include a range of responsibilities to ensure smooth operations and excellent customer service. Here's a sample list of job duties:
Customer Service:
Greet all members and guests promptly and with a friendly demeanor. Answer phone calls, manage email correspondence, and handle inquiries with professionalism. Provide detailed information about gym facilities, membership plans, classes, and services offered. Address and resolve member complaints and issues promptly to ensure customer satisfaction. Monitor entry and access to gym facilities, ensuring only authorized members and guests enter.
Sales:
Promote and sell gym memberships, renewal plans, and fitness programs. Explain different pricing models and benefits of each membership option. Encourage upselling of additional services such as personal training sessions, specialized classes, and health products. Meet monthly sales targets and contribute to the center's revenue goals. Process membership sign-ups, renewals, and cancellations.
Administration:
Schedule classes and manage bookings using the gym's software system. Maintain and update member accounts and records. Process payments and manage financial transactions accurately. Prepare and manage administrative reports and schedules.
Facility Maintenance and Cleaning:
Maintain cleanliness and organization at the front desk and lobby area. Ensure all brochures, flyers, and promotional materials are well-stocked and neatly displayed. Coordinate with the maintenance team to keep gym equipment and facilities clean and in good working condition. Conduct regular checks of the restroom, locker rooms, and common areas to ensure they are clean and well-maintained.
Safety and Compliance:
Monitor the gym floor and equipment to ensure safety protocols are followed. Familiarize oneself with emergency procedures and be prepared to act in emergency situations. Ensure all health and safety standards are maintained as per regulatory requirements.
This comprehensive role requires excellent communication skills, a friendly attitude, and the ability to handle multiple tasks efficiently in a fast-paced environment.
If you are passionate about positively impacting the lives of children and families in our community, we want to hear from you! Please submit your resume to info@spanawayfitness.com or stop by with a copy. We look forward to welcoming you to our team and serving our wonderful community together.
