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Assistant Parking Manager Salary commensurate on experience $500 sign on bonus! Saturday and Sunday hours 11am - 7pm mandatory and weekday hours will be determined Location: Seattle, WA Competitive Benefits Package Apply Today and Join Our Team! Who is Platinum Parking? Platinum Parking is a full-service parking management and consultation company, serving 12 cities and 7 statesnationwide. Founded in 2000 with a single location, we have grown to operate more than 300 facilities. Ourgrowth is a direct result of our attention to detail—allowing us to be innovative in our operations, maximizefinancial performance at our facilities, and solidify our dedication to a people-first approach.Why Platinum? Competitive compensation and benefits
Growth opportunities and learning experiences
Opportunity to learn 365 degrees of management
Positive and supportive culture
Job Description
Platinum Parking is looking for an experienced supervisor to assist with the operations of parking facilities.We are looking for a Supervisor to oversee the operations as well as work with the closing shift This person’s responsibility includes, but are not limited to, collecting and reporting revenues, supervise staff, maintaining facility and equipment.Our growth as a company is a direct result of the hands-on attention to detail that we pay to each and every customer of the facilities we manage.We offer competitive salaries and excellent benefits for Full Time employees including, medical, dental, vision, a 401k savings planJob Duties and Responsibilities Assist in cultivating a professional, diverse, and customer-focused team
Ensure that all facilities operate in accordance with company policy and procedures including revenue control, equipment maintenance, proper and accurate signage, and flow of parking operations
Ensure that daily operations perform in accordance with company policy by ensuring that each location is properly staffed, has required supplies and has set opening and closing procedures
Manage the business to limit revenue loss, theft or shrinkage of monies or equipment
Assist in collecting, recording and depositing revenues received at the facility
Oversees the contract parker program by ensuring customers are properly registered, A/R is billed and completeness on a daily basis
Gather, review and verify the timely and accurate completion of daily and monthly reports
Promote a work environment that values integrity, problem-solving, collaboration and transparency
Review, screen and respond to email, direct mail and telephone calls. Provide prompt, customer oriented service, resolving any issues without executive management involvement whenever possible
Assist in training tenants and customers with garage online validation program and parking procedures
Qualifications
Parking experience a plus
Must be able to speak, read, write and understand English
Proficient in all Microsoft Office programs (Word, Excel, PowerPoint and Outlook) to produce reports and spreadsheets
Ability to calculate basic mathematical figures in excel such as discounts, interest, commissions, proportions, percentages, and area
Parking management experience (preferred but not required)
Ability to read, analyze, and interpret general business documents, procedures or regulations
Ability to effectively write reports, business correspondence, and procedure manuals
Ability to communicate effectively at an expert level both verbally and in written form
Must have a valid driver’s license and the ability to perform errands via personal vehicle
Drug testing and background check required
Professional appearance
Experience with gated equipment preferred
Knowledge and Skill Requirements
Courteous and tactful to patrons, visitors, and employees
Strong analytical skills to gather and summarize data and reports
Reliable with the ability to work varied and flexible schedule
Excellent Customer Service Skills
Leadership skills
Ability to recognize problems and execute solutions
Maintain professional appearance and demeanor
Complete multiple projects simultaneously with a degree of self-direction
Work well in team environment
Maintain a reliable and dependable attendance record
Time management, multi-tasking, and organization skills with strong attention to detail
Ability to deal with ambiguity and remain calm / maintain positive attitude under pressure
Education
High school diploma or equivalent
College Graduate Preferred
Work Environment and Physical Requirements
Exposure to car fumes in garage, the elements, and extremes of weather and temperature
Stand, walk and sit for extended periods of time
