Role SummaryThis is a senior internal consulting role focused on Merger and Acquisition transaction leadership for Cigna technology. The role leads due diligence, business engagement, external engagement, and integration planning. The person in this role has significant enterprise influence because they make go/no go decisions on mergers and leads a portion of the value realization for a given transaction.Requires “big 6” executive/partner level consulting skills, similar to a practice lead at a Deloitte/Accenture/PWC type of firm. Expertise required includes 15 years of demonstrated experience in broad information technology leadership, strong consulting talent, and demonstrated expertise and knowledge of Mergers, Acquisitions and Divestitures including pre-deal operations and information technology due diligence, integration planning, separation planning, synergy and cost savings analysis, and/or post-close transformation.The role will focus initially supporting Medicare Divesture transaction, and then will flex to meet needs in any business segment. The incumbent will need to occasionally travel (25%) to key sites to facilitate transaction efforts.Major Duties/Responsibilities:Primary Responsibilities include but are not limited to:Managing senior business and IT relationships in Cigna and the acquired entity:
For a specific M&A or divestiture transaction, provide primary IT leadership for Corporate Development and M&A Business Sponsors for a specific transaction. Guide transaction team to follow IT playbook process, drive alignment between IT and acquisition business case, ensure IT responsibilities are staffed, manage exceptions. Consult with IT senior leadership of the acquired entity to prioritize integration activities, coach appropriate change management/culture actions, and align IT organization assets
On an ongoing basis, build relationships with key business leaders to stay current on in-organic deal activity.
For a specific transaction, ensure Cigna IT senior leadership is kept informed, drive decisions requiring executive action, and provide impact assessments regarding IT staff, resources, and technology.
For a specific transaction, ensure delivery on time and within business case constraints:
Ensure IT integration budget and value metrics are clear in the acquisition business case
Identify strategic fit/gap between acquisition’s IT platform and process and Cigna's go-forward IT strategy. Recommend steps to overcome gaps.
Define IT governance & engagement model with acquisition partners and ensure onboarding process is clear
Provide integration delivery oversight once a transaction is closed
If needed, define Separation Strategy and Approach and negotiate IT Transition Services and reverse IT services. During execution phase, manage ramp down of Transition Services and TSA budget
Communications, Planning and Risk Management
Delivers IT Executive Summaries/Risk Report on impact, status, and IT metrics for a transaction
Delivers and signs the IT risk assessment for a transaction
Develops initial integration plan and roadmap for a transaction
Forecasts costs, staffing levels, and budget for a transaction
Reach/BreadthThis role faces off to:
Senior leadership of the acquired entity, including CEO, CIO, CFO
Senior leadership within Cigna, including technology, Corporate Strategy, Corporate Development, and the business operational executive owner of the transaction
Often facilitates and guides third parties (e.g. consultant, bankers) who are part of the transaction
This role manages large teams
Oversight of the core IT acquisition team for a transaction (up to 30 technology staff)
Partnership with the extended delivery teams during transaction implementation
QualificationsDemonstrates proven expert-level abilities and success with managing and developing strategic client relationships while providing the highest quality client work across multiple client projects, which includes the following:
Building solid and collaborative relationships with team members; foster a productive teamwork environment, lead teams to generate a vision, leverage diverse views, and help develop and grow team members throughout the course of every engagement.
Managing and delivering significant business results that reflects strategic and creative thinking, individual initiative and the following abilities:
Developing a business vision and leading complex projects while functioning as a trusted advisor to both Cigna and counter-party leadership
Communicating complex material effectively in written and oral formats to various audiences
Directing and conducting quantitative and qualitative analyses of complex data
5-10 years’ experience leading complex merger diligence programs
Ability to align business value with technology delivery
Strong leadership skills to drive cultural alignment
Must have knowledge of healthcare/PBM and related business operations and technology or strong knowledge of the typical payor and provider healthcare technology supply chain
Broad healthcare industry knowledge, including not only technology, but how products are developed, financed, and delivered. Knowledge of industry trends around interoperability, Value Based reimbursement, consumer engagement, and data a plus
Key Competencies
Influence – demonstrated ability to drive decision making at senior leadership levels of the organization and across to the leadership of the acquired entity/JV partner.
Strong Customer Focus - Is dedicated to meeting the expectations and requirements of internal and external customers; Gets first-hand customer information and uses it for improvements in products and services; Acts with customers in mind; Establishes and maintains effective relationships with customers and gains their trust and respect
Strong Problem Solving - Uses rigorous logic and methods to solve difficult problems with effective solutions; Probes all fruitful sources for answers; Can see hidden problems; Looks beyond the obvious and doesn't stop at the first answers; Is excellent at honest analysis
Courage - Doesn't hold back anything that needs to be said; Provides current, direct, complete, and "actionable" positive and corrective feedback to others; Lets people know where they stand; Faces up to people problems re: any person or situation (not including direct reports) quickly and directly; Is not afraid to take negative action when necessary
Keen Perspective - Looks toward the broadest possible view of an issue/challenge; Has broad-ranging personal and business interests and pursuits; Can easily pose future scenarios; Can think globally; Can discuss multiple aspects and impacts of issues and project them into the future
Strong Interpersonal Savvy - Relates well to all kinds of people—up, down, and sideways, inside and outside the organization. Builds appropriate rapport, Builds constructive and effective relationships, Uses diplomacy and tact, Can diffuse even high-tension situations comfortably
Financial Acumen: ability to “follow the money” in a transaction to understand drivers and align IT diligence and integration plan against the deal drivers
Architecture savvy: a strong understanding of how IT technologies and applications are structured, with ability to probe for gaps and issues that impact deal realization
Communication: vital to have a powerful written and verbal communication ability to address small and large groups to drive culture change and behavior to achieve deal results
Primary Interfaces
Corporate Development senior leadership
M&A Business Sponsors senior leadership
Business Integration Lead for a transaction
Technology Senior leadership team
The acquired company leadership
Acquisition deal leadership, bankers, consultants
Cigna IT management staff and implementation staff
Acquired company management and technology staff
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.For this position, we anticipate offering an annual salary of 135,200 - 225,400 USD / yearly, depending on relevant factors, including experience and geographic location.This role is also anticipated to be eligible to participate in an annual bonus and long term incentive plan.We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group .About The Cigna GroupDoing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.
