DescriptionHelp global businesses large and small discover and realize the benefits of selling on Amazon. If educating small, medium, and large businesses from around the world as they begin their journey to sell on Amazon each year excites you, we want to talk with you. This position is for an Global Roadmap Program Manager for the Seller University Learning and Development (L&D) team.Key job responsibilitiesAs Localization Program Manager for Seller University, you will be responsible for managing complex localization processes, and working with global stakeholders including program managers, content strategy leads, learning experience designers, and language service providers. The ideal candidate will have in-depth knowledge in localizing multimedia rich content such as video, PDF and elearning. They will also be well versed in program management, and have the skills to drive strategic localization initiatives aiming for operational excellence, quality assurance, and establish best practice against our team’s goals.Key job responsibilitiesManage multiple end-to-end localization productions that are in different phases such as defining scope, planning to execution.Report localization production status in program reviews, and as part of our stakeholder communication.Manage the work of external agencies and vendors to create bar-raising localized contentHelp identify areas for improvement in our tools or process that scale the team and reduce time-to-launch.Provide support for implementing new workflows, and optimizing existing workflows.About the teamAmazon Seller University's mission is to educate global sellers with high-quality, multi-modality content covering tools, features, and programs, to empower and equip them to run a successful business. We are a team of product, learning design, program, analytics, and tech professionals who work collaboratively to innovate for and educate sellers.We are open to hiring candidates to work out of one of the following locations:Seattle, WA, USABasic Qualifications
3+ years of program or project management experience
3+ years of defining and implementing process improvement initiatives using data and metrics experience
Experience using data and metrics to determine and drive improvements
Experience working cross functionally with tech and non-tech teams
Experience of managing localization production using project management (i.e, Airtable) and translation management tools and systems.
Preferred Qualifications
Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)
Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
Experience utilizing Machine Translation systems and GenAI to automate simplify translation processes.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $59,300/year in our lowest geographic market up to $142,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
