Mgr, Design Digital Product, (Remote-US)From the beginning, Starbucks set out to be a different kind of company. One that not onlycelebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.Digital Products at StarbucksEvery morning, tens of millions of people enjoy drinks and food at Starbucks. Our digital products are transforming our customer and barista experiences in big ways. The quality of this experience in a digital context depends on great UX design and research and the opportunity to innovate at a truly global scale is huge.As a Mgr, Design Digital Products, you lead a team that defines and drives the future of design at Starbucks on a global scale. You identify and support product strategy, solve robust experiences, and lead your team to raise the bar in everything we do across various Starbucks digital platforms including web, mobile and POS. You’re a big picture thinker with very practical skills to move the day-to-day towards big goals.Managing design extends your role often beyond design itself into systems thinking, product strategy, data science. Your ability to collaborate with leaders of other Design, Engineering, Product Management, and stakeholder teams is crucial. You’re a fierce advocate for the Starbucks customer. You’ve got an instinctive sense of focused and clean design. You deeply understand complex business and user needs and distill them into simple features and flows.This role is an opportunity to work on an exceptionally high performing UX design and research team in a very supportive and positive environment.As a Mgr, Design Digital Products, you will:
Lead and direct a team of designers focused on customer-facing features and be able to communicate the rationale and background for your decisions
Provide productive direction and feedback to designers, while always advancing the quality of the experiences we deliver
Collaborate with product management to plan and define features and how they map back to customer and business values
Serve as a mentor to other designers, supporting their growth and development
Contribute to prioritization of work and projects
Be a strategic collaborator, within the team, the org, and external stakeholder groups
Build relationships with leaders outside of the digital products design team, educating them and guiding them along in the process of shipping great experiences for our customers
Be an extension of our product design team’s culture and principles to the broader organization
Effectively advocate for users in a fast-paced, corporate climate, imparting day-to-day design leadership that fosters a shared understanding of the human-centric intersection between design, content, business, and engineering
We’d love to hear from people with:
8 years of experience as a designer
3 years of experience managing or leading design teams
Portfolio of UX-focused work samples including web and mobile applications
Effectiveness in working across organizational boundaries to define, manage, and prioritize work
Excellent communication, presentation, interpersonal, and analytical skills; the ability to communicate complex interaction concepts clearly and persuasively across different audiences and varying levels of the organization
As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year. Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools.Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities. You will also have access to backup care and DACA reimbursement.Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative. For additional information regarding partner perks and more detailed information about benefits, go to starbucksbenefits.com.If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above. For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above.The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity. At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate.Join us and inspire with every cup. Apply today!All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply.Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at applicantaccommodation@starbucks.com.
