PATIENT SERVICES SPECIALIST LEAD - RADIOLOGY RECORDS (100%FTE)

PATIENT SERVICES SPECIALIST LEAD - RADIOLOGY RECORDS (100%FTE)

21 Mar 2024
Washington, Seattle-tacoma, 98101 Seattle-tacoma USA

PATIENT SERVICES SPECIALIST LEAD - RADIOLOGY RECORDS (100%FTE)

Req #: 231922Department: HARBORVIEW MEDICAL CENTER - RADIOLOGY RECORDSPosting Date: 03/21/2024Closing Info:

Closes On 03/28/2024Salary: $3,940 - $5,640 per monthShift: First ShiftNotes:

As an employee you will enjoy generous benefits and work/life programs. For detailed information on Benefits for this position, click here. (https://hr.uw.edu/benefits/wp-content/uploads/sites/3/2018/02/benefits-classified-staff-20210208.pdf) Harborview Medical Center- Radiology Records- has an outstanding opportunity for a Patient Services Specialist Lead. WORK SCHEDULE

Full-time (40 hours per week)

Tuesday-Friday 7:00 am-5:30 pm POSITION HIGHLIGHTS

Conveniently located near public transportation

Make a difference for the patients and employees we serve

Opportunity to provide career growth

Possible hybrid Schedule 1-2x a week DEPARTMENT DESCRIPTION Radiology Services at Harborview Medical Center offers a full complement of radiology tests and imaging procedures, including nuclear medicine and interventional radiology (angiography). Many modalities have same-day and next-day availability.All of UW Medicine’s radiologists are board-certified and sub-specialized in a variety of areas such as neuroradiology, body radiology, interventional radiology, musculoskeletal radiology, ultrasound, nuclear medicine, mammography, chest radiology and more. Imaging findings are integrated with all clinical data to generate comprehensive and actionable patient assessments.Reports and images seamlessly integrate with your UW Medicine electronic medical record (MyChart) and are available to you and your care provider shortly after the exam has been completed. PRIMARY RESPONSIBILITIES Leadership Responsibilities

Resolve problems that arise daily within the department during assigned shift.

Check work of others for accuracy and productivity.

Assign, train, and represent supervisors during their absence.

Prepare and create reports for management use.

Requisition minor supplies and maintain records. Release of Information (ROI)

Monitor and process ROI releases in the Epic ROI work queues.

Review ROI requests and determine valid authorization and releasable records.

Disclose protected health information (PHI) to patients, providers, attorneys, and other authorized parties. Teleradiology / Film Library Management

Monitor communication systems for incoming electronic image transfers of medical imaging.

Process the intake of external medical imaging and reports from referring hospitals and clinics into the UW Medicine EMR and Radiology PACS.

Coordinate with UW Medicine Transfer Center, Harborview Medical Center clinics, and outside hospitals and clinics to transfer medical imaging and records.

Reconcile and merge external patient records to the UW Medicine EMR.

Schedule and process requests for second-opinion interpretations of outside medical imaging sent to UW Medicine. Radiology Clinical Unit Support and Reading Room Assistant

Point-of-care: schedule imaging orders for Radiology patients and hospital inpatients.

Review clinical indications in imaging orders to ensure appropriate documentation of medical necessity.

Monitor communications systems (Epic worklists, work queues, phone, radio, fax, pager, overhead PA) for incoming imaging orders.

Obtain patient demographics and clinical indications for the processing and scheduling of verbal bedside orders.

Point-of-contact for radiologists, radiologic technologists, hospitalists.

Other duties as requested REQUIRED POSITION QUALIFICATIONS

High school diploma or GED equivalent

Three years of Patient Support Service experience OR

An equivalent combination of education/experience ABOUT HARBORVIEW MEDICAL CENTER As the region's only Level I Trauma and verified burn center, Harborview Medical Center is a comprehensive healthcare facility owned by King County and operated by UW Medicine. It is dedicated to providing specialized care for a broad spectrum of patients from throughout the Pacific Northwest, including the most vulnerable residents of King County. It provides exemplary patient care in leading-edge centers of emphasis, including emergency medicine, trauma and burn care, neurosciences, ophthalmology, vascular surgery, HIV/AIDS, rehabilitation, mental health and substance abuse care.Harborview employees are committed to the vital role the institution plays in the immediate community, as well as the entire Northwest region. Challenge. Collaboration. Compassion. (https://www.uwmedicine.org/about/career-opportunities/harborview-medical-center) Become part of our team. Join our mission to make life healthier for everyone in our community. ABOUT UW MEDICINE – WHERE YOUR IMPACT GOES FURTHER UW Medicine is Washington’s only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine’s mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists and other health professionals.All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest. Find your place at Washington’s only integrated health system devoted to improving the health of all people. (https://www.uwmedicine.org/jobs) Join our mission to make life healthier for everyone in our community.

University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.

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