The Sr. Business Systems Analyst is responsible for eliciting and defining business requirements and translating those requirements into specifications for implementation by the project team.  While the work is managed in an agile fashion, functional specifications, end user training and launch communications are created as part of the project lifecycle.  In addition to typical BSA responsibilities, some project management would also be involved.  In either capacity, the BSA would be expected to demonstrate exceptional communication skills, think strategically or wade into the weeds as necessary, and make decisions based on complex criteria.The BSA is expected to facilitate estimating of project work; effort and duration.   The BSA will need to be willing to roll up their sleeves and lean in to participate in a wide variety of activities, including gathering, analyzing, and documenting stakeholder requirements (developing process diagrams, user stories, wireframes, and acceptance criteria), and collaborating closely with technical teams to ensure delivered solutions meet business needs. As development progresses to testing and UAT, the BSA will need to lead these phases, lead triage and be prepared to quickly categorize and classify bugs and enhancements to move towards “Done”.The ideal candidate will have a customer-first mindset and focus on what is possible framed against what is standard practice in the industry.  The BSA can see the big picture, quickly recognize what it takes to achieve it, and drive towards results.  The BSA will have excellent product instincts, passion for great app experiences, a data-centric mindset, and the willingness to do what it takes to have a positive impact on our customers.About you . . .You have a broad delivery capability that may span strategy, technology, and/or business, with a strong focus on technical implementations or enhancementsYou understand the skills necessary for both a TPM and a BSA, and you can wear both hatsYou can set expectations and hold individuals and teams accountable to their commitmentsYou are comfortable working under pressure and independently handling multiple projects and deadlinesYou are a natural leader with strong communication and collaboration skills; able to navigate challenging group dynamics with consensus-building skills; able to explain solutions, provide alternatives, and have difficult conversations at executive levelsYou can serve as a liaison between developers and business stakeholdersYou have a passion for delivering successful projects and are results oriented, with a proven track record of increasing team velocity and effectiveness; demonstrated ability to drive projects to timely completionYou have demonstrated an ability to identify business and technical impacts of user requirements and incorporate them into the project planYou are excited about AI and bring hands-on curiosity for building agents — whether through low-code platforms, prompt engineering, or partnering with engineers to ship production-grade automations
