DescriptionAmazon Fuse is a newly launched product and team at Amazon. The Fuse team works closely with international partners in the mobile space to drive adoption of Amazon products and services like Amazon Prime, Prime Video, Amazon Music, Audible, Kindle Unlimited etc.The Fuse team is seeking an experienced Program Manager to manage global partnerships and product launches. In this role you will work closely with external partners, product, engineering, business, operations and marketing teams. This role has high visibility as you will be responsible for tracking launch milestones and publishing updates to stakeholder and leadership teams. You will act as the voice of the customer and influence product roadmap by providing insights and feedback from external partners and stakeholder teams. You will help define Standard Operating Procedures (SOP) for expanding product launches in new geographies and meet regional accounting and taxation requirements. The role provides high visibility and the opportunity to work with both Amazon internal teams as well as external customers.The ability to thrive in a fast-paced, ambiguous and demanding work environment is critical to success in this role. Excellent communication and organizational skills are required along with the ability to anticipate, identify, and communicate risks to business, operations and leadership teams. Successful candidates for this position must have a proven record of delivering results through strong program management skills, creative problem solving skills and a passion for customer experience.The ideal candidate will be clearly passionate about the large opportunity that Amazon services presents. She or he will be hands-on, results oriented, and has thrived and succeeded in delivering broadly adopted technology products/services in a very high growth environment where priorities shift fast. She or he is a strong leader who is analytical and data-driven, can prioritize well, communicate clearly and compellingly, and who understands how to drive a high level of focus and excellence. The role requires innovative thinking balanced with a strong customer and quality focus.Key job responsibilities
Work with external customers and coordinate releases and product launches with operations and engineering teams.
Lead meetings with internal/external stakeholders regarding variety of operational/product issues
Anticipate, identify, and communicate risks to accounting, finance, business and tech leadership, including project plans and recurring business review documents
Track and publish project status reports and communicate status updates with leadership teams
Work with engineering, product and operations teams to build solutions and align with the business objectives
About the teamAmazon Fuse partners with third party mobile providers to sell Amazon subscription services, such as Prime Video, Music and Kindle as apart of those mobile provider deals. Our business development team sources the third party providers to partner with and handles the business side of things. Fuse is available in over 50 countries and has about 4 billion subscribers.We are open to hiring candidates to work out of one of the following locations:Seattle, WA, USABasic Qualifications
5+ years of program or project management experience
Experience using data and metrics to determine and drive improvements
Experience owning program strategy, end to end delivery, and communicating results to senior leadership
Experience working cross functionally with tech and non-tech teams
Experience in communicating with and influencing a range of different stakeholders including senior management
Experience in managing large-scale programs or projects
Preferred Qualifications
Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
2+ years of driving process improvements experience
Lean, Six Sigma, Kaizen, Prince2 certifications, or any other project management certification
Relevant experience working in a supply chain, logistics, or operations environment
Experience in conceptualizing and implementing operational or supply-chain management improvements
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104,100/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
