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Summary of Bartender Position
The Bartender is responsible for welcoming guests, accurately taking all food and beverage orders, and making sure they are delivered in a timely manner to the guests satisfaction as well as fulfilling all drink orders for bar and restaurant servers.
DUTIES & RESPONSIBILITIES
Provide guests with accurate and thorough information regarding menu items, pricing, and allergen information
Recognize and cultivate regular guests and repeat business
Take and enter orders into POS system promptly and accurately
Ensure all the food and drinks are served promptly and according to specifications
Ensure that all the necessary stock is being replenished during the shift
Move furniture as directed by management, including but not limited to: tables, chairs, bar stools, banquettes, bar tables, boxes, and equipment
Accurately check guest identification to verify age of 21+ before serving
Provide drink service for servers in a timely manner
Follow given precise drink recipes when dispensing drinks
Organize and prioritize service
Respond to guest concerns/complaints and correct errors or resolve complaints while maintaining a positive attitude escalating to management when necessary
Comply with all safety and health department procedures and all state and federal liquor laws
Maintain company safety and sanitation standards
Prepare guest checks through POS terminal functions. Process guest payments by cash, credit card, venue comps and all other tender types
Collect required signatures from guest and promptly close guest checks
Ensure accurate accounting of all bar monies and independent banking procedures
Ensure complete and proper check out procedures
Clean all spills immediately and place all trash in proper receptacles
Inform management of any complaint, comments or incident
Ensure nightly/weekly and opening/running/closing duties are completed
Record and report any equipment failure and/or safety hazards to management immediately
Ensure proper rotation of all liquor, beer, wine and consumable items
Keep bar top clean and free of dirty glasses, dirty ashtrays, trash, etc. throughout shift
Monitor potentially intoxicated and/or disruptive guests and promptly bring to a manager’s attention
Refuse further service of alcohol to overly intoxicated guests in a courteous and safety-minded manner
Record and report any equipment failure and/or safety hazards to management immediately
Assists and/ or completes additional tasks as assigned
Carefully enter Pull Tab sales into TabWizard POS and accurately dispense Pull Tab tickets
Daily management of Pull Tab games, weights and tills
QUALIFICATIONS & SKILLS
High School Diploma preferred
Proof of eligibility to work in the United States
Valid Driver’s License
21+ years of age
Possession of or the ability to possess all state required work cards
Minimum of two (2) years related experience
Experience with POS systems
Strong beer and spirits knowledge
Proper lifting techniques
Guest relations
Sanitation and safety
Safe alcohol service
Full service restaurant operations
Ability to communicate effectively and assertively in the English language, both verbally and in writing with staff, clients, and the public
WORKING CONDITIONS
The working conditions described below are representative of those a team member encounters while performing the essential duties and responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities of this job.
Work indoors and/or outdoors, exposed to hot and/or cold surfaces, steam, and wet floors
Work in an environment that is subject to varying levels of noise and crowds, the severity of which depends upon guest volume
Fast paced, high volume, full service restaurant/bar
Work varied shifts to include days, nights, weekends and holidays.
PHYSICAL REQUIREMENTS
The physical demands described below are representative of those that must be met by a team member to successfully perform the essential duties and responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Ability to walk long periods of time
Ability to stand for long periods of time
Ability to use hands to handle, control, or feel objects, tools, or controls.
Ability to repeat the same movements for long periods of time
Ability to understand the speech of another person
Ability to speak clearly so listeners can understand
Ability to push and lift up to 50 lbs
Ability to reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl
DISCLAIMER
This job description is a summary of duties, which you as a Bartender are expected to perform in your normal course of work. It is by no means an all-inclusive list but is merely a broad guide of expected duties. You should understand that a job description is neither complete nor permanent; it can be modified at any time with or without notice.
Qualifications
Licenses & Certifications
Food Handler Card
WSLCB Class 12
