Northwest Regional Council (NWRC) is a multipurpose human services agency that relies on high performing employees to provide the best possible community-based supports for aging citizens, people with disabilities, and people affected by complex, chronic health conditions. We are seeking a Care Coordinator to join our Health Homes team.
JOIN US: NWRC’s values are centered on the concepts of respect, inclusiveness, and striving to foster a healthy work environment for all employees. With these values in mind, we will do our part to support and further diversity, equity, and inclusion not only in our workplace, but in our communities. Toward this goal, we invite candidates from diverse backgrounds and perspectives to apply and help shape the future of NWRC. NWRC will make reasonable accommodation upon request for those individuals with disabilities.
TO APPLY: Obtain required application materials from http://www.nwrcwa.org/employment/ or by contacting Human Resources at (360) 676-6749. Please submit all application materials, a cover letter and resume to Careers@NWRCWA.org, or by visiting our offices.
TYPE OF POSITION: Full-time, permanent, non-exempt
LOCATION: Bellingham (Whatcom County)
CLOSES: Open until filled
10-STEP PAY RANGE: $29.28-$38.20 hourly
NWRC salary ranges are comprised of a 10-Step scale. On their employment anniversary, employees are eligible for an annual pay increase to the next step in the associated salary range, subject to satisfactory performance. In addition to the annual pay increases, NWRC assesses cost of living adjustments (COLA) on an annual basis, subject to Governing Board approval. New employees at NWRC usually start at the first step in the position’s assigned salary range. NWRC may consider a higher step when evaluating the candidate’s experience, training, or proven capability. Internal equity will be reviewed and prioritized when determining a starting pay rate.
BENEFITS:
100% Employer paid Medical, Dental, Vision for Employee & Dependents, with multiple plan options, including voluntary medical buy-up options
Washington State Public Employees Retirement System (PERS 2 or PERS 3)
100% Employer paid Employee Assistance Program (EAP) for employee & dependents
Life and Long-term Disability insurance, including voluntary buy-up options
Vacation Leave, accrued at 8hrs/month & increasing with longevity
Sick Leave, accrued at 8hrs/month
12 Paid Holidays Annually
3 Paid Wellness Days Annually
Voluntary Flex Spending Plans for health and/or child/elder care
Voluntary Deferred Compensation Program
Alternative Work Schedules
Hybrid work environment
JOB SUMMARY: Under the general direction of the Care Management Supervisor, the Care Coordinator provides both intensive care coordination and comprehensive case management utilizing health screening / assessment tools, health education, and evidence-based practices to help clients establish health action plans. The Care Coordinator assists our highest-need clients, providing ongoing support to aid them in achieving established health and recovery goals.
QUALIFICATIONS:
An equivalent combination of education and experience that provides the skills, knowledge and ability to perform the work may be considered.
Education/Experience:
Bachelor's Degree in behavioral or health sciences, or related field, and 2 years of experience providing direct human services to clients, preferably in a community setting OR
Master's Degree in behavioral or health sciences, or related field, and 1 year of experience providing direct human services to clients, preferably in a community setting required
Knowledge, Skills and Abilities:
Demonstrated ability to assess client health and functional status, understand and develop appropriate recovery plans and make clear and concise recommendations
Demonstrated advocacy skills and sensitivity to the needs and values of diverse groups
Knowledge of the local providers, services and resources, as well as the formal and informal support networks available in the service area
Ability to communicate effectively in both oral and written format
Ability to work independently, with good judgment and a minimum of supervision
Ability to plan, prioritize and coordinate work assignments and/or projects
Ability to establish and maintain effective working relationships with coworkers, community agencies, and the general public using courtesy, tact, and good judgment,
Ability to defuse difficult situations; recognize the need for sensitivity as well as assertiveness
Demonstrated ability to maintain a high level of confidentiality
Licenses/Certificates/Special Requirements:
Must have a valid WA State Driver License, a vehicle available for work-related travel, and appropriate liability insurance.
SELECTION PROCESS: After reviewing the applications, the NWRC will contact the most qualified candidates to participate in a selection process consisting of job-related selection exercises.
