We are looking for an Office Manager to the daily operations of the dental practice, ensuring smooth and efficient functioning while delivering high-quality patient care. This role involves handling administrative tasks and coordinating with patients and vendors to support the overall success of the practice.
We are a small privately owned practice, with 5 staff members, who provide high quality care.
Key Responsibilities:
Office Administration:
Manage the day-to-day operations of the dental office, including scheduling, patient flow, and ensuring a clean and organized environment.
Oversee office supplies inventory and order necessary items.
Ensure compliance with healthcare regulations, including OSHA and HIPAA standards.
Patient Relations:
Greet patients, handle inquiries, and manage patient records.
Address patient complaints and concerns with professionalism and empathy.
Ensure a positive patient experience through effective communication and exceptional service.
Financial Management:
Oversee billing, coding, and insurance claims processing.
Manage office budget, track expenses, and implement cost-saving measures.
Handle patient payments and financial arrangements, including payment plans and collections.
Compliance and Reporting:
Ensure the office meets all regulatory and licensing requirements.
Prepare and submit reports as required by management or regulatory agencies.
Maintain accurate and up-to-date patient and financial records.
Qualifications:
High school diploma or equivalent required;
Previous experience in dental office management or a related administrative role.
Proficiency in dental office software and Microsoft Office.
Strong organizational and multitasking skills.
Excellent communication and interpersonal abilities.
Knowledge of dental procedures, terminology, and insurance policies is a plus.
Ability to handle confidential information with discretion.
Spanish speaker is a plus
Benefits: Medical and vision insurance, holidays, PTO, paid sick days, retirement plan.
Job Type: Full-time ( 32 hours per week)
Pay: DOE $26-38
