A busy retina group is seeking a highly motivated, detail-oriented, and organized individual to join the billing team as a Patient Accounts Representative. As a Patient Accounts Representative, you will play a crucial role in ensuring timely communication with patients and accounts receivable collections.
Primary responsibilities include (but not limited to):
- Answering patient billing phone calls;
- Work through patient credit reports;
- Follow the patient accounts receivables protocol for delinquent accounts;
- Make pre-collection phone calls;
- Verify insurance eligibility; and
- Work side-by-side with other billing representatives to compete the overall job responsibilities of that department.
Qualifications include:
- At least 2-year experience of medical customer service is required;
- Medical Billing, Coding, and Collections experience is highly preferred;
- NextGen knowledge is highly preferred;
- Pleasant and friendly personality with strong customer service skills;
- Strong collection skills;
- Excellent verbal/phone and communication skills;
- Comfortable handling difficult patients and stressful situations in a professional and carrying manner;
- Adaptable to frequent changes;
- Team player with a willing attitude to go an extra mile for the patients and team;
- High attention to detail;
- Able to work FT, Monday-Friday schedule; and
- Bothell office location. THIS IS NOT A REMOTE POSITION!
Benefits include:
- Competitive market wages;
- Flexible schedules;
- Health/Dental/Vision insurance for full-time employees after probationary period;
- PTO and Holiday pay;
- Life and Long-Term disability insurance;
- 401(k) profit-sharing plan.
Join our team as a Patient Accounts Representative and contribute to the smooth operation of our healthcare facility. We offer competitive compensation packages, comprehensive benefits, and opportunities for professional growth.
Note: Please do not include any contact information such as email or phone number in the job description.
Please send your resume with cover letter to apply.
