GENERAL SUMMARY
This position is responsible for maintaining Club cleanliness and to provide the highest level of member service. Associates are responsible for providing exceptional customer service and hospitality to all members and guests and consistently demonstrate a positive and professional attitude.
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
PRIMARY JOB FUNCTIONS
Detail cleaning and preventive maintenance responsibility such as re-stocking towel shelves, empty and wipe down trash cans, disinfect and clean toilets and showers, clean vanity mirrors and top lights, vacuum carpets, mop floors regularly, and dry mop wet areas
Restock vanity supplies and replenish inventory and janitorial products
Maintain a clean, safe work environment
Greet members and guests through-out the property
Understand and anticipate the needs of our members; be attentive, listen carefully and follow through; provide exceptional customer service
Communicate timely and follow up as appropriate
Active participation in events, programs, meetings and training
Represent the club in a professional manner through image, dress, communication, and immediate follow through and response
Schedule varies and may require weekend and holiday hours, days and evenings
