Reside is an industry leader in the alternative-accommodations industry, designed to blur the lines between hotels and apartments. With operations in over 200 US cities and 130 foreign destinations, the Reside family of brands delivers multi-platform logistics-based housing solutions that combine the efficiencies and high-touch service of a small company with the scope and capabilities of a global organization. Committed to a curated world-class experience that supports both the function of the move and our clients’ company culture, we simplify the housing process with end-to-end program management and guest support.
The Field Operations Specialists support the business by ensuring all quality standards are met for Corporate Housing, Furnishings, and Cleaning Services prior to a guest arrival. Field Operations Specialists perform a variety of duties to service our Corporate Housing apartments and external Furniture rental and Cleaning Services clients.
Position Type: Full-Time
Compensation: $22-$27 per hour
Schedule: Thursday - Monday, 7:00am - 4:00pm. Schedules may change based on business needs. May include holidays and/or alternate days or hours as needed.
Visit our careers page to apply. www.staywithreside.com - web link
While team members are cross-trained on all job functions, you will have a primary focus as listed below under "Primary Functions."
Primary Functions
Perform all tasks necessary to set up, maintain, and close out Corporate Housing, staging, and rental units
Loading and unloading trucks
Preparing, picking, and delivering furniture and housewares
Picking up, processing/cleaning, and storing furniture and housewares
Essential Functions
Quality Assurance
Drive a company vehicle and make small deliveries to our corporate housing units and guests
Perform quality assurance checks on our corporate housing units after housekeeping has finished and ensure unit is ready for guest arrival
Do light cleaning as needed and perform occasional pest inspections
Troubleshoot internet and cable issues, make minor repairs, and perform touch up painting as necessary to meet quality standards
Submit task completion forms via phone app after each job and communicate with Dispatch regarding any issues
Provide occasional tours and Meet and Greets for guests and deliver guest key packets to designated key drop locations
Keep vehicle and tool bag stocked with necessary inventory and restock at the end of shift in preparation for the following workday
Furniture Delivery
Paid training offered to drive a 24-foot truck to deliver and pick up furniture and housewares
Assist with guest moves
Fill out applicable paperwork with leasing offices for new unit set-ups
Submit task completion forms via phone app after each job and communicate with Dispatch regarding any issues
Carpet Cleaning
Drive a company vehicle
Clean carpet, upholstery, tile and grout
Submit task completion forms via phone app after each job and communicate with Dispatch regarding any issues
Warehouse
Clean, process, organize and store inventory
Pick furniture orders
Operate lift trucks
Furniture repair
Other Duties as Assigned
This job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the employee for this position. Duties, responsibilities, and activities may change at any time with or without notice.
Qualifications
Driver's License and proof of insurability
Possess the sense of urgency to complete the task quickly yet efficiently while maintaining quality check standards
Must have the ability to perform task independently with minimal supervision
Will be required to move furniture and drive a 24’ box truck
Must have an eye for detail
Ability to lift and carry 50 lbs. required
Maintenance skills are a plus
QA experience is a plus
Join our team where kindness, respect, and trust are not just values but the foundation of our workplace culture, fostering a collaborative and supportive environment for personal and professional growth.
Benefits
Competitive Pay
Medical, Dental, and Vision Insurance
401k and Employer Match
Paid Holidays and Vacation Time
Quarterly and Annual Success Share Bonus
Paid Volunteer and Charitable Match Program
Tuition Reimbursement Program
Learning & Development Opportunities
Employee Referral Program
Employee Assistance Program
Free Costco Membership after one year of employment, company-sponsored stay in company apartment (2 nights), discounted cleaning services, and more!
Reside and its affiliate brands are committed to respect and inclusion in our workplace. We are an equal opportunity employer that welcomes people from diverse backgrounds and experience, who bring their talent to our organization. We treat people with kindness and respect in all of our dealings. We encourage people of all races, national origins, genders, gender identities or expression, political affiliations, religions, sexes, sexual orientations, veteran statuses, disabilities, and ages to join us.
