Overview
We are seeking a dynamic and experienced Operations Manager to lead our restoration operations. In this pivotal role, you will oversee the planning, coordination, and execution of projects, ensuring efficient response to water, fire, mold, and other property damages. Your leadership will drive quality service delivery, uphold safety standards, and foster a team-oriented environment dedicated to restoring properties swiftly and effectively. This is an exciting opportunity for a motivated professional passionate about making a tangible difference in clients' lives.
Responsibilities
Lead and manage projects from start to finish.
Coordinate with clients, insurance adjusters, contractors, and team members to ensure clear communication and project alignment.
Supervise Managers/Crew, providing guidance on the proper use of equipment and techniques to ensure safety and quality standards are met.
Ensure all activities adhere to industry regulations, safety protocols, and environmental standards.
Conduct site inspections to assess damage scope, develop action plans, and monitor progress throughout each project.
Maintain detailed documentation of project activities, including work logs, safety reports, and client communications to ensure transparency and accountability.
Qualifications
Proven experience in the restoration industry.
Strong leadership skills with the ability to manage teams effectively in fast-paced environments.
Excellent communication skills for coordinating with clients, vendors, insurance companies, and team members.
Ability to interpret technical documents and safety guidelines accurately.
