OVERVIEW
A Supportive Community For All (SCFA) is a 501(c)3 nonprofit organization established in 2022 with a mission to create a more equitable Snoqualmie Valley by engaging, connecting, and supporting people and organizations to collaboratively build a community where all members can thrive. We draw on collective impact and community power building frameworks while working with community partners to address inequities in health, housing, financial opportunity, and community connection. We practice equity leaderships skills in all areas of our work, acknowledging that the journey to a thriving community is one that creates space to learn, make mistakes, repair, heal, and grow together.
A Supportive Community For All serves as the “hub” of the Snoqualmie Valley Referral and Navigation Program, a collaborative project of the Snoqualmie Valley Human Services Coalition, that provides centralized access to human services in the Snoqualmie Valley to ensure that community members are connected to the resources they need. We also participate in Healthier Here’s county-wide Community Hub. Case managers play a crucial role in the success of these programs by conducting community outreach, completing assessments, providing resource navigation, and making referrals to meet community members’ needs, particularly related to food insecurity, housing, and/or financial insecurity.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Conduct community outreach to raise awareness and engage community members who would benefit from resource navigation and case management support, both online and in person, often in nontraditional areas such as food pantries, libraries, subsidized housing, or through other community connections
Complete initial assessments with community members to better understand their strengths, challenges, and needs
Support community members in goal setting, following up at regular intervals to support progress in meeting goals
Make referrals to community-based organizations to ensure that community members are connected to services to meet their needs, utilizing cloud-based referral platforms when appropriate
Assist community members with applications for benefits and resources as needed
Maintain accurate, up-to-date and complete records of all client and collateral contacts in case management platforms
Develop strong relationships with local service providers that will nurture connections and support cross-sector collaboration
Represent A Supportive Community For All programs to the community, referral sources, and other parties, when appropriate
Participate on community-based task forces, collaborations, or committees that support program success, raise awareness, and encourage utilization of A Supportive Community For All resources
Other tasks as requested
QUALIFICATIONS
Ideal candidates will have the following qualifications:
Commitment to values of SCFA – equity, collaboration, connection, and innovation
Understanding of and commitment to meeting the needs of all people living in the Snoqualmie Valley
Demonstrated work experience providing care coordination or case management services in a healthcare or social service setting
Ability to establish and maintain rapport, and communicate effectively with people regardless of age, gender, or social, economic or cultural background
Comfortable with adjusting to change and creating new systems in an uncertain environment
Aptitude for solving problems with creativity and resourcefulness
Experience with implementing new programs
Knowledge of local community resources
Ability to respond effectively in crisis or emergency situations
Excellent oral and written communication skills
High level skills as a computer user, including case management software, databases, Microsoft Office and other Windows applications
Bilingual abilities in Spanish or other languages are a plus
PHYSICAL DEMANDS
Office environment – no specific or unusual demands
Frequent driving in the Snoqualmie Valley and occasionally the greater Seattle area
OTHER REQUIREMENTS
Must possess reliable transportation and a valid driver’s license
Must provide current proof of insurance on personal vehicle at each renewal date
Available to attend meetings, functions, and events after normal business hours on occasion
COMPENSATION
This is a full-time position. Salary is $60,320 annually. Benefits include 100% of employee premiums for health insurance coverage, dental insurance, life insurance, generous paid leave policies (vacation, sick, personal, and bereavement leave), 12 paid holidays (plus 2 floating holidays), and a SIMPLE IRA with 3% match.
We center those most impacted by inequities in the work that we do, specifically people of color, immigrants, members of the LBTQIA+ community, women, and low-income community members; therefore, we strongly encourage applications from people with these identities or who identify as members of other marginalized groups.
Applicants for this position should submit resume and cover letter on our website: https://asupportivecommunityforall.org/job/case-manager/
Position is open until filled.
Disclaimer: The information in this job description has been designed to indicate the general nature and level of work performed by employees in this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications of employees in this job.
