Business Analyst
w/ a focus on: cyber detective job focused on SMS security
Overview: The primary day to day role of this backfill will be reviewing commercial SMS traffic using various databases and web portals as well as running Splunk queries in order to identify phishing, Social Engineering, or other illegal/disallowed content.
Key Responsibilities:
Review commercial SMS traffic using internal databases and web portals.
Execute and analyze Splunk queries to detect suspicious or prohibited content.
Identify phishing, social engineering, and other malicious messaging patterns.
Adhere to internal guides and industry standards
Maintain detailed documentation and tracking reports for investigations.
Handle confidential content with discretion and professionalism.
Required Skills & Qualifications:
Strong aptitude for reviewing large datasets with high attention to detail.
Solid understanding of phishing and social engineering tactics.
Experience with database querying tools (preferably Splunk).
Thorough and cautious approach to investigations, with an understanding of the potential impact of errors in a production environment.
Proven ability to maintain accurate and comprehensive documentation.
Familiarity with Shortcode, 10DLC, and Toll-Free number systems.
Preferred Qualifications:
Prior experience working on confidential or sensitive projects.
Exposure to dark projects or environments involving secure content review.
