Hair Salon Customer Services Coordinator

Hair Salon Customer Services Coordinator

22 Jun 2024
Washington, Seattle-tacoma, 98101 Seattle-tacoma USA

Hair Salon Customer Services Coordinator

Seeking a People person for high end hair salon front desk. 40 hours/week - 4/10s - Full Time.

Hourly to Salary plus retail commissions.

Start $22-25 Up to $30/ hr (DOE) for full time reception /manager position. Benefits include Regence HSA plan and after 6 months 401k with company matching.

This is a front facing job that is 90% customer first point of contact.

Applicant must have :

-Computer and Phone skills- willingness to learn and/or experience with scheduling software.

-Excellent organizational skills. -Maintaining communication around schedules, waitlists, placing and tracking orders. etc.

-Expressive personal style- hair, makeup, clothing - you get to have fun!

-Creativity a plus- writing salon staff updates and occasional email marketing, working with our social media manager to create content, creating quarterly retail promotions.

-Polite & efficient phone skills. -Confidence in making calls and interacting with customers.

-Finishing sale to check out and rebook customers.

-Ability to write concisely with correct grammar and punctuation.

-Handle light tidying duties and laundry.

-Excellent sales skills an interest in hair products and providing recommendations on products - Commission on products.

-Communication skills with coworkers

regarding clients and scheduling.

-Managing tasks to other customer services staff.

-Working with owner and business coach to review sales reports and gauge performance of staff and salon as a whole.

We will provide online training for booking software Phorest

Online training on product knowledge in high end hair care lines- Kevin Murphy, Davines, JVN, Olaplex, K-18.

Inventory and ordering supplies and retail products.

Creating and promoting quarterly retail promotions.

Email resume and cover letter if interested: fireflyfrontdesk@gmail.com

Related jobs

Job Details

Jocancy Online Job Portal by jobSearchi.