In Spokane valley is looking for a service advisor/writer.
Job Responsibilities:
Coordinate RV service and repairs between customers and technicians. Ensure customer has full knowledge of any work preformed and is informed of any updates.
Job Duties:
Verify warranty and service contract coverage.
Set realistic expectations for customer and ensure you hold to those expectations
Prepare Repair Orders by describing the complaint, the cause, and the repair.
Utilize all tools available to keep in contact with customers through the service experience.
Attend all meetings and training as required
Act as a liaison between customers and the technicians
Maintain a safe and clean work area for customers and coworkers
Perform other miscellaneous duties as assigned
Qualifications:
Have strong motivational skills and ability to work independently
Must have professional appearance and demeanor
Provide excellent customer service
Basic computer skills to manage inventory and customer databases
Ability to communicate in a professional and tactful manner
Experience in Service or Parts Management helpful but not mandatory
Monday through Friday daytime hour position. Don’t be discouraged. We WILL train the right individual. If you have basic computer skills and have good communication skills it’s worth inquiring.
Wages and compensation depend on experience. We are a small business and only maintain a few employees. Very friendly laxed atmosphere.
A little bit about Truline.
Spokane RV Repair, remodeling, upgrades and accessories. Truline RV is a family owned company located in the Pacific Northwest in the Spokane, Washington area. The company was founded on the idea that the RV community needed a quality option where craftsmanship was still a part of the work ethic when it came to RV repairs, custom work and remodeling.
Whether you have collision or structural sidewall damage, are considering a full remodel, or just want new flooring or a flatscreen HDTV upgrade, Truline Custom RV is ready to serve you.
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Job Type: Full-time
Pay: $40,000.00 - $60,000.00 per year
Benefits:
401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Vision insurance
Day range:
Monday to Friday
No weekends
Shift:
8 hour shift
Work Location: In person
