About Our Organization:
Trademark Management (www.trademarkmanagement.com) is a leader in the brand protection industry and is renowned for our commitment to delivering executive-level service. We are looking for a detail-oriented, proactive Case Management Assistant to join our team. This role will support our case management team by assisting in various tasks, ensuring high levels of service and seamless operations for our clients.
Role Summary:
The Case Management Assistant will play a key role in supporting the case management team by assisting in day-to-day case activities, organizing case materials, and facilitating communication between clients, law enforcement, and other stakeholders. This position requires organizational skills, basic legal knowledge, and a commitment to providing excellent client service.
Key Responsibilities:
Assist with case progression, maintain case files, and ensure all necessary documentation is up to date in the case management system.
Assist in communicating with clients, law enforcement, and external counsel to coordinate activities and ensure information flows smoothly.
Help with managing case deadlines and assist in organizing case-related tasks.
Provide research and investigative support to the case management team, ensuring all relevant facts and evidence are gathered.
Assist in drafting and preparing case-related documents, including enforcement solution recommendations.
Support the team in designing and implementing strategic enforcement solutions tailored to individual cases.
Perform billing analysis and assist with client reporting as needed.
Skillset and Knowledge Requirements:
Hard Skills:
Proficiency in Microsoft Office Suite and case management software.
Basic understanding of legal concepts and processes, especially those related to brand protection.
Strong organizational skills and the ability to manage multiple tasks simultaneously.
Investigative skills, with the ability to conduct research and gather relevant information.
Familiarity with project management tools and ability to support case workflows effectively.
Competent in conflict resolution, communication, and online technical tools.
Soft Skills:
Strong attention to detail and organizational skills.
Excellent communication skills, both written and verbal.
Ability to adapt quickly to changing priorities.
Strong interpersonal skills, with the ability to empathize with clients and stakeholders.
Problem-solving orientation with the ability to support the case management team effectively.
Qualifications:
2-3 years of experience in an office setting, ideally within a case management, legal, or administrative role.
Basic knowledge of project management and legal studies (preferred).
Strong communication skills, with the ability to work collaboratively within a team.
Experience with or an interest in brand protection or intellectual property fields is a plus.
Why Join Us?
Competitive salary and benefits package.
Flexible schedule and adaptive work environment.
Opportunity to work in a dynamic, challenging environment with a passionate team.
Supportive team members dedicated to the business's collaborative success.
Application Process:
Qualified candidates are invited to apply by submitting a resume highlighting their experience related to the responsibilities and skillset requirements for this role. Please submit your application by February 14, 2025.
Application timeline:
Jan 3 - Feb 14, 2025: Resume Acceptance
Feb 15 - March 3, 2025: Schedule and administer phone interviews (1st round)
March 5 - March 21, 2025: Schedule and administer in-office interviews (2nd round)
March 22 - 31, 2025: Schedule and administer panel interview (3rd round)
April 4, 2025: Offer letter sent
April 21, 2025: Start date
Trademark Management is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees.
We look forward to discovering how you can contribute to our team's success!
Please follow this link for more information:
https://trademarkmanagement.bamboohr.com/careers/23?source=aWQ9MTk%3D
