Eastside Cycleworks is a bike shop in Leavenworth, WA. In the summer, we do bike repairs and sell core brandsSanta Cruz, Transition, Salsa and Trek. We have a large demo fleet of 30+ bikes.
In the colder months, we are a ski shop that offers ski mounting, tuning, and boot fitting. We specialize in backcountry skiing and carry brands such as Black Crows, Dynafit; Pomoca, FolkRM, Plum, Look, and Rossignol. If you need tech bindings mounted, we are the place. If you like brands that you don't see everywhere, we are the place. If you want to talk to mountain guides about the gear they use and like, we are the place.
This year, we will have a large selection of Madshus Nordic gear.
In addition, we have a large rental fleet of k2 Snowboards and Rossignol skis. This is a very busy component of our business and it drives a lot of traffic through the doors.
We need someone with experience as a Ski Tech to help us stay on top of ski tunes. This person will also manage our rental operation. Some weekends we rent 20+ setups per day and it can get hectic. We need someone who will own this aspect of the business and help us streamline our processes to maximize efficiency and customer experience.
This person will wear many hats. We are a small, tight-knit crew and do a little of everything.
Here is the general scope of the position:
-Provide top-notch customer service. We are very serious about positive customer interactions. Any chance to converse with a potential customer is an opportunity to show what Eastside Cycleworks is all about.
-Work with ownership to dial in rental processes. This includes figuring out our digital waiver system, managing online reservations, and ensuring customers get set up with gear in a timely manner.
-Tune and wax skis
-Be an expert on the gear we carry
-Inventory management
-Merchandising
Qualifications
-Prior ski shop experience
-Extreme attention to detail
-A track record of jobs with direct customer interaction
-A passion for skiing or snowboarding
-Ski mounting experience a plus
-Ability to work weekends
Please submit a resume and a cover letter for consideration. We want to find the right candidate.
This position will be full-time Friday-Monday or Thursday-Sunday. This is a tremendous schedule for skiers or snowboarders who want to get out on the slopes mid-week to avoid the crowds
We will consider part-time but Saturdays and Sundays are an absolute must
Pay range is $18-$22 per hour.
