Vacancy expired!
Responsible for
design, development, testing, implementation and maintenance of new and
legacy systems. Assists customers in
identifying systems solutions to meet functional needs, streamline, and
ensure patient safety and confidentiality.
MINIMUM
QUALIFICATIONS:
EDUCATION, CERTIFICATION, AND/OR LICENSURE:
1.
Bachelors degree in healthcare, computer
science, business, informatics or related field OR four (4) years experience performing system analysis with
business, clinical or administrative applications required.
2.
This position may require additional
certification in support of the responsibilities of the position, which will
be provided by WVUHS Information Technology. Certification completion will be
required within four months of formal certification training completion.
EXPERIENCE:
1.
Four (4) years experience performing
system analysis with business, clinical or administrative applications
required.
2.
Internal employees must meet all mandatory
competencies in current position in order to qualify for promotion within IT.
PREFERRED
QUALIFICATIONS:
EXPERIENCE:
1.
Business Applications
a.
Experience using Enterprise Resource
Planning (ERP) workflows such as: finance, supply chain, HR/payroll
preferred.
b.
Experience with business operations
workflow in a healthcare environment preferred, such as admitting/registration,
appointment scheduling, billing, insurance verification, accounts receivable,
collections, physician credentialing, and/or HIM (Medical Records)
preferred.
c.
Experience with financial statement
preparation/analysis, financial systems administration and accounting
workflows.
2.
Clinical Applications
a.
Experience in an inpatient or outpatient
clinical setting preferred.
b.
Experience with patient flow,
physician/clinician workflow, medical terminology, and the medical record,
preferably in the clinical area to be supported by this position, preferred.
3.
Web Applications
a.
Web Service experience preferred.
b.
Experience with IE, XML & HTML
preferred.
c.
Experience with Crystal Reports preferred.
4.
Integration/EDI
a. Knowledge of HL7 Message Structures, HL7 Events, and other healthcare
interfacing standards strongly preferred.
b. Experience leading or managing projects required.
CORE DUTIES AND RESPONSIBILITIES: The
statements described here are intended to describe the general nature of work
being performed by people assigned to this position. They are not intended to be constructed as
an all-inclusive list of all responsibilities and duties. Other duties may be assigned.
1.
System Analysis:
Independently analyze complex system issues and workflows. Independent research
of issues, analysis and judgment to produce solution options. Independently
completes modification requests as assigned. Leads the implementation of
system modifications. Leads functional and integrated testing for complex
workflows. Knowledgeable of the existing user workflows. Independently
monitors and corrects system errors. Independently oversees system
configurations and design options to make appropriate recommendations for
system maintenance or project decisions. Continually identifies areas of
opportunity for enhancement. Acts as technical expert. Clearly communicates
and acts as liaison between IT and supported user groups. Oversees user
security. Conducts audits of system or user activities as required. Maintains
an understanding of supported applications. Acts as the point person for
enterprise meetings as assigned. Oversees and/or independently imports and
exports data. Mastery of application specific tools to create reports.
2.
Problem
Identification and Resolution: Quickly assesses production problems and
escalates appropriate follow up. Prepares test scripts and participates in
testing. Completes proper documentation of issues and requests as per policy.
Uses analytical methods to analyze and revise existing systems with complex
workflows. Monitor and corrects system errors.
3.
System
Management: Assessment of, and recommendations for, vendor application
packages for upgrades and enhancements. Independently utilizes various
industry resources (journals, internet, conferences, user groups, etc.) to
stay current on vendor offerings and features/functions that might meet the
needs of the customer/organizations; and makes recommendations. Plans,
attends and evaluates vendor demonstrations, reference calls and site visits
as assigned. Develops, maintains and monitors output of appropriate reports.
Participates in any RFP/RFI activities as assigned. Independently creates and
updates test scripts.
4.
Project
Coordination: Develops realistic work estimates, financial budgets, and
project schedules. Assists and mentors others involved with project planning
and execution. Proactively apprises management of issues effecting project
status and offer solutions to solve the issues. Assesses appropriate work
effort for a task or project and supply progress reports. Review project
deliverables for accuracy and provides assistance and mentoring to others.
Lead major team installations. Leads team assigned projects from beginning to
end. Evaluate vendor proposals by reviewing requirements for the product to
select the most appropriate system and/or vendor. Reviews assigned tasks
daily, updates project management database and informs management of any
identified issues or barriers.
5.
Team Building:
Leads departmental teams. Coordinates team cross training. Leads new
technology projects and shares knowledge with team members. Creates
presentations and/or reports for staff meetings.
6.
Training &
Education: Mentors associate and systems analyst educators in curriculum
content development and adult learning principles based on a sound
understanding of best practices. Plans, develops, and implements new training
curriculum and training programs. Participates in strategic planning to
facilitate broad organizational initiatives. Provides leadership in planning,
development, and direction of system training environments.
7.
This
position may require travel to other West Virginia United Health System
(WVUHS) facilities or affiliated sites to assist with implementations,
training, and/or support.
8.
Adheres to
the established policies of the WVUHS as well as the policies of the entity
or entities where the IT team member is assigned to work and/or employed.
9.
Accepts
on-call responsibilities and responds with action, either by phone call or
on-site as defined by Department Policy.
10.
Other
duties may be assigned.
PHYSICAL REQUIREMENTS: The
physical demands described here are representative of those that must be met
by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities
to perform the essential functions.
1.
Frequent walking, standing, stooping, kneeling, reaching, pushing,
pulling, lifting, grasping are necessary body movements utilized in
performing duties through the work shift.
WORKING ENVIRONMENT: The work
environment characteristics described here are representative of those an
employee encounters while performing the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities
to perform the essential functions.
1.
The work
environment is a standard office environment.
2.
Ability to sit for extended periods of time.
SKILLS AND ABILITIES:
1.
Ability to handle and maintain confidential information.
2.
Ability to work well under high stress conditions.
3.
Ability to work independently or cooperatively as a team member.
4.
Ability to adapt to various workloads and assignments.
5.
Ability to
work with multi-disciplinary groups and facilitate meetings.
6.
Must have reading and comprehension ability.
7.
Must be able to type.
8.
Possess good oral and written communication skills.
9.
Ability to prioritize tasks.
10.
Must have independent decision-making ability.
11.
Ability to
work in a fast paced and rapidly changing environment. Must be flexible.
12.
Must have project coordination skills.
13.
Ability to
mentor others.
Date Reviewed/Revised: January 2017
