Member Service Representative

Member Service Representative

16 Apr 2024
Wisconsin, Appleton-oshkosh-FDL, 54911 Appleton-oshkosh-FDL USA

Member Service Representative

Description:

Provide outstanding service by meeting and speaking with members to uncover financial needs and provide appropriate solutions utilizing products and services available,

Open and service deposit accounts for members or prospective members, including savings, checking, certificates, money markets, HSA, IRA, ACH, and ATM. Also, close accounts when necessary

Assist members with service needs, including wire transfers, payroll deduction/direct deposit, check and ATM requests, and statement queries

Assist members in the successful resolution of questions or concerns they may have regarding their accounts

Address member questions about mortgage loans, commercial loans, credit cards, and other products or services

Promote and cross-sell based on member needs all credit union products and services to increase services per household and deepen member relationships

Top Skills Details:Customer service,Financial services,Financial,Banking,Microsoft office,FinanceAdditional Skills & Qualifications:

Associate's degree in banking, finance, business, or a related field is Preferred

Two years of relevant experience; prior lending, and financial services experience is preferred

Exceptional verbal and written communication skills, strong time management, and organizational skills

Familiarity with Microsoft Office suite and web-based software packages

The ability to work hard, find solutions and have fun

M-F 8-5 Schedule

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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