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JOB REQUIREMENTS: Company / Location Information We are one of the
world's leading manufacturers of water heating and water treatment
technologies in the world. We are a $4.5 billion company with 140+
years history and we employ more than 14,000individuals globally who
pride themselves on providing the world with innovative water
technology. We are committed to Continuous Improvement, not just in our
factories or processes, but in our people. A O Smith Corporation will be
celebrating their 150th year anniversaryin 2024. Primary Function Water
TreatmentTechnical Service Rep. is responsible for providing
technical/troubleshooting assistance, general product information,
warranty assistance, and limited parts order processing on product that
requires extensive product knowledge. Their primary customers are
wholesalers (Plumbing and Pump and Well), plumbers, well driller/pump
installers, water treatment professionals, general contractors, service
professionals, facility maintenance personnel, architects, engineers and
other professionals responsible for ensuring equipment is specified and
serviced properly. Water Treatment Technical Service Rep. also works to
assist callers to repair existing equipment or replace equipment when
needed. Responsibilities Role Specific Responsibilities Often serves as
the main contact to our company for water treatment questions and
equipment information Receives calls about treatment equipment and
techniques. Providing water analysis interpretation and product
recommendation Trouble shoot equipment problems in the field and direct
proper repair procedures recommending parts. Assist with sizing water
treatment based on facility size and water usage. Assisting with
installation procedures. Referring homeowners and potential customers to
dealers and distributors for water treatment sales and service. Quote
specific commercial/industrial water treatment equipment utilizing
engineered drawings and specs provided by customers. Perform audits and
modifications when needed on bill of materials for equipment builds.
Perform quality control functions and programming inspections on all
commercial and industrial equipment before it leaves Water-Right. Work
internally on product improvement and advancement of new and existing
products. Test and vet out issues that are identified either internally
or through feedback of dealers and distributors Provide technical data
to internal Marketing Department for literature, and spec sheets on
equipment. Provide specifications of equipment to caller For full
info follow application link. A. O. Smith values employee excellence. In
our employment practices, we will not discriminate based on race, color,
religion, sex, age, national origin, marital status, disability, or
other legally protected status. We operate in a global environment and
will strive to create a workplace where men and women from diverse
backgrounds can thrive and achieve their fullest potential.
APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/E452A44FD0D44C77
