The OpportunityDelaware North Sportservice is hiring full-time and part-time Lead Catering Servers to join our team at Lambeau Field in Green Bay, Wisconsin. As a Lead Catering Server, you will lead the food and beverage team during events while delivering the highest quality of service to our guests. If working at banquet venues with people from diverse backgrounds excites you, pull a chair up to our hospitality table and apply today.Pay$16.00 - $16.00 / hourInformation on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer .BenefitsWe care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:
Weekly pay
Employee assistance program
Training and development opportunities
Employee discounts
Flexible work schedules
Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.Responsibilities
Trains assigned banquet catering associates to ensure that all procedures and policies are followed
Ensures all banquet functions are fully staffed, set up on time and according to banquet event order and clients’ specifications
Conducts pre-function meetings with banquet supervisor and staff; delegates and communicates assignments to staff in accordance with manager direction
Serves alcoholic beverages responsibly, requests identification, and adheres to all unit and company alcohol service policies and procedures
Ensures standards of sanitation and cleanliness are maintained throughout banquet and service areas
Reports any unsatisfactory food and beverage items mentioned by guests to management and documents according to company procedures
Preforms break down of event space if indicated
Assists in greeting guests, assigning guests to tables and taking care of all guests’ needs
Performs other duties as assigned
Qualifications
Must be at least 18 years old
Minimum of one (1) year experience in service industry required
Previous experience in banquets or other food service environment preferred
Excellent guest service skills; ability to adhere to Company’s GuestPath Universal Service Standards
Ability to complete required preemployment food safety and alcohol service training
Strong time management and organizational skills; ability to direct the work activities of several employees simultaneously and plan ahead
Strong verbal and written communication skills; ability to communicate with staff and guests, and prepare written reports
Ability to be available for varying Titletown event schedules set up by Titletown event staff
Physical Requirements
Ability to lift up to 40 pounds for set-up, service and clean-up of functions; including carrying trays of food
Ability to stand or walk for entire length of shift; may include walking up and down stairs
Good mobility to maneuver between tables to deliver food to customers
Variable temperatures – required to move between hot, noisy conditions of kitchen and climate-controlled diningenvironment
Shift DetailsDay shiftEvening shiftHolidaysMonday to FridayWeekendsWho We AreDelaware North operates concessions, premium dining, and restaurants at the Green Bay Packers' Lambeau Field and Titletown since 2012. At Titletown we manage The Turn, featuring Topgolf Swing Suites, and operate special events including seasonal sledding and ice skating.At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.
